Virtue Info Services, Kumaraswamy Layout, Bangalore

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Category: Electronics

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India

Virtue Info Services, Kumaraswamy Layout, Bangalore Reviews

Tosh K Toshniwal December 8, 2010
Very Poor Service
The service provider is a printers repair and servicing shop.
One HP PSC 1210 series printer was given for servicing as it was not used for some time. The printer was as such in working condition. After more than a month and repeated follow up the printer was returned after charging INR 250 as service charge. We found that leave aside servicing, the printer was not even cleaned with cloth and was returned as it is.
One Canon Pixma MP 150 printer was also given as it was showing error while printing and had to be switched off and on again to keep printing. This printer was also returned after charging INR 550 and we found that the printer was also not even cleaned with cloth and the error continued. On top of this, the ink cartriges which were new were emptied half. The printer was again sent to the service provider and kept lying at his place for more than a month without repair. The printer is now collected back without repair or servicing.
The service provider does not even bother to call and inform the status and has not had the coutesy to offer the refund of money charged.

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