Yes, I got this visa debit card for Christmas and I tried to activate the card by phone. They said I needed the activation number on the receipt. When I asked the person who bought me the card, she was completely unaware that she needed to keep the receipt. I feel that the Wal-Mart cashier should tell people about this. I now have a card that is useless and my mother-in-law's money has been wasted. My mother-in-law should get a full refund.