ON 1-16-10 I ACTIVATED A CARD AND WAS MISSING MONEY.WHEN I CALLED THEY HUNG UP ON ME THEN WHEN I CALLED BACK I WAS LEFT ON HOLD 30 MINUTES. I AM A SINGLE MOTHER OF 4 SO I DONT HAVE ANY MONEY TO GIVE AWAY!!! THEN WHILE I WAS ON HOLD THE ASSISTANT GOT BACK ON THE PHONE AND INSISTED ON A CALL BACK. tHIS IS THE POOREST SERVICES I HAVE EVER HAD AND JUST WANT MY MONEY BACK . JUST LAST WEEK I WAS STIFFED OUT OF 30.00 DOLLERS AS WELL SO NOW ITS A TOTAL OF 40.00. MY BILL WAS DUE TODAY WHICH MAY RESULT IN TERMINATION OF MY SERVICES.