I recently ordered christmas cards using their online system.
I received the order, however the envelopes didn't fit the product.
I rang them and the company assured me they would send the correct envelopes, these arrived and they were wrong again. I rang again and these envelopes didn't arrive, I rang to check on them and they hadn't been sent. I rang again, once again I was assured that I would get the correct envelopes... and suprise suprise they were wrong.
I told them I wanted a refund, as I couldn't send the cards are they were not a standard size that I could just buy envelopes... I am still waiting for my refund.

I had done business with Vistaprint for 8-9 months, and hadn't had any real problems. Then I went to check a shipment on their website and found that they claimed it was delivered a year before I even ordered it. Called the phone number for customer service. Got a woman that barely spoke english who couldn't explain why there was a problem, nor what vistaprint would do to correct it. Called again, and again got someone who struggled with english as their language. Went to the online chat, not much better, wrote an email and had 4 exchanges, they gave me wrong delivery dates and failed to resolve the problem. I AM DONE WITH VISTAPRINT. Won't ever buy from them again. I asked that someone at Vistaprint call me to discuss the problem. That was Friday, today is Tuesday and no call. So if you do business with them, you better hope there is never a problem. You won't get any help.

I've been had and I GET IT.

Ordered checks thinking I could pick something better and cheaper than from my bank. NEVER do this. I have to throw them out, I have contacted them via email, no response, I cannot find a phone number anywhere but may try again with that. They could not verify my routing number as a breach of security. They printed a routing number from God knows where???? My checks were refused before I even looked at the problem. I lost 34.00 which was not really cheaper at all. I have read other complaints and will look for extra monthly charges next. They should be put out of business. I will go the Better Business Bureau next. Tom in Santa Rosa

I ordered address labels and one month later, appeared two charges in my debit card for "Entrtnment Values" and "Mnth SVC-Shopping Pg". It seems these are two rewards partners of Vistaprint and they were charging my debit card for 5 months with 14.95 dollars. I called Chase-Visa card. They are refunding with the last 60 days. I found this scam everywhere since 2004... How Visa or Mastercard can make them still eligible to credit card payment as merchant ?

Last night I was searching for address labels and ran across this site. I thought it looked like a great deal. They had labels on sale for $1.99, and I decided to purchase a mouse pad as well. Then they offered free "sticky notes, " so I signed on for that. Fortunately, before I gave them any credit card info, I noticed they'd suddenly charged me $5.99 for each of my two address label orders. The "free" sticky notes weren't so free after all. I immediately halted the order and won't be dealing with them in the future. There's something awfully fishy going on there. If you order from them, be very cautious about the charges. I still can't see how two dollar labels suddenly jumped $4 in price within minutes. Doesn't strike me as some sort of technical glitch either. More like a SCAM.