On 10/31/08, I ordered free business cards. The shipping & processing fee was $9.86 which I charged to my Sears Mastercard. It was on my statement of 11/10/08. When I got my Mastercard statement of 12/09/08, I was billed another charge of $14.95. I have not placed another order and do not owe this.

Name on Mastercard: Rodger K. Williams
Account No.: 5121071752374011

Thank you,
Anna Williams (Mrs. Rodger Williams)

BEWARE of extra $14.95 a month charges for life until canceled. Don't think you are just buying cards, shirts, letterhead, etc because when you agree to the terms and conditions you will be enrolled to a 'passport of fun' and or rewards program costing $14.95 per month. Read all of the terms and conditions because one would thing you are agreeing to terms and conditions for the printed materials ordered. Vistaprint will continue to charge your credit card for life until you cancel this nonsensical service. No idea what I had for $14.95 a month or $74.75 because they did not even give me a password, user name or website to log onto. ABSOLUTE SCAM and unfair way of making extra money after the sale. They billed two different credit cards I had for several months.

passport to fun was automatically charged to my credit card on 10-20-2008 without my consent or permission. The representative stated that it was ordered by VISTAPRINT.

VistaPrint.com is tricking consumers into their reward program. They offer cheap printing services. However, once you order, you are enrolled into a reward program with a monthly fee of 14 USD! You will get an e-mail about the membership, but it is confusing and misleading. There is no explanation as to how much you will be charged or how long does you membership lasts. There are a lot of consumers who paid many months of fees before noticing it. How much are they able to charge this way?

Did not even know VistaPrint existed when I saw a charge from them on my debit account. They sent me business cards I did not order that simply included my name, address, phone number, and an email address that was obviously made up. I called them to called resolution. They told me to have my bank fax proof that I had been charge--which they did. Nothing happened after that.

I filed a complaint with BBB in Massachusetts. They simply let Vista know it had been filed. Vista responded that they tried to resolve, but problem was between me and my bank. BBB basically closed case without additional follow-up or response from me about Vista's response to complaint.