I NEVER ordered Vitaclear, I ordered Proactive and it came as a free sample I NEVER authorized them to take payment from my account and they have been countinuing to take payment for the last year. I cancelled my proactive over a year ago and they never mentioned Vitaclear would still against my permission be taking payment from my account. This company is HORRIBLE to do business with. They were rude and wouldnt give me a manager. Told me there was nothing they could do to help me. I am contacting a lawyer and also any news stations that I can. This is unlawful what they did to me taking over $200 for a product I never ordered or used. I dont think anyone should order proactive if this is the type of business you will recieve. I want ALL my money back!!!

I ordered the Proactive and the Vitaclear came free with the purchase. I did not know that I would be continuously charged for the vitamins. I was at the understanding that there was a membership with the Proactive company and didnt realize that the two companies were not linked. I called today to talk to a Proactive Rep. and she said that she cannot cancel the membership for the Vitaclear and I think that makes no sense. Proactive needs to drop this worthless company they are tied to because its making their name and customer service look real unprofessional and seem almost as if it is all a scam. Who am I suppose to call to cancel my membership with this Vitaclear company, they dont answer there phone I have been waiting for a rep for the past 30 minutes to even answer my call. I work for retail and we would go out of business if we treated our customer's this way! Absolutley unexceptable.

I placed an order with ProActive and was asked if I'd like to try some new vitamins (VitaClear) for only the cost of shipping. ($2.00) I thought they were trying to promote a new proactive product. This was completely wrong. I received the ProActive and a couple of weeks later the vitamins showed up. I got worried when 2 more weeks passed by and a much larger box of the vitamins arrived. I went on line to contact the company and the first web sites that came up were packed with complaints about this product. People claimed it was automatically billed to their credit cards without their permission, and though they had repeatedly contacted the company and canceled the mailings the charges continued. I checked my credit card bill and sure enough there was a $33.00 fee for 1/2 the cost of the box they sent me. (Evidently they bill you the other half a month later .) I called them right away to inform them I would be returning their product and could they please cancel the account I did not create with them. The lady was very pushy about it and I had to state several times over that I wanted the product canceled.

I then proceeded to contact my credit card company and have them suspend the payment. Now I will be sending back this trojan horse (at my own expense of course.) I also canceled my account with ProActive to send the message to them that this kind of scamming is unacceptable and they should disassociate themselves with VitaClear. They canceled my account without question when I mentioned my reasons. Guess they have a lot of angry customers right now.