VITAL-REZV

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1 stars
(6)
Category: Lifestyle

Contact Information
Ottawa, Ontario, Canada

VITAL-REZV Reviews

lisa kaye henderson April 19, 2010
cannot get refund
I returned the product within the 15 day period, and canceled product. A second bottle was still sent but I refused acceptance. The cost of the first and second bottle had been taken from my account. I was able to get a phone number for the customer service through my bank. I call on a regular basis to get money back and always get the same answer. It has been almost a year and still haven't received money back.

The phone number for customer is 819 483-0467. They told me there is no toll free number. Calling is waste of time but if you want to make a point and call, please do. I still call knowing that I will probably never see my money again.
ripped off February 17, 2010
fraud
http://www.vital-rezv-freetrial.com/

The add is totally misleading. The add makes it appear that "60 Minutes" is endorsing them. The add also appears to be endoresed by someone local to where you live. The trial is not free as advertised. They give 14 days including shipping days which can be more than 21 days, as the deadline to return product. The conditions are in small print below the screen shots so you can't see it and when going to next screen you have submitted before you know it. Even if you cancel and refuse delivery return to sender they charge your card. NO one responds to your email about canceling til you past the deadline and no one answers the customer support line. The emails that they respond with are generic emails. They only respond after they charge you. This site should be taken down and charges filed for fraud. Below are the emails they go under.

[email protected]
[email protected]
[email protected]
JanCNN September 9, 2009
Scam
Vital-Rezv is a scam ... DO NOT ORDER IT. I never received the product as it comes from China and customs stops it at the border.

I cancelled my order in March 2009 and am still trying to get a refund in September 2009. I have pages and pages of emails to and from the company.

They keep switching email addresses. I doubt I will ever get a refund but at least a lot of people will see this complaint. :-)

Jan
Shannon Locke August 11, 2009
dont want the $99 dollar subscription
I do not want any more of this product except trial of $3.95 Order ID#1372045312 or any additional charges to my credit card.
Debbie Maynard June 2, 2009
NEED TO CANCEL MEMBERSHIP
I need to cancel my membership and all further shipments of VITAL-REZV. I cannot afford it plus it comes from China and I have to go into town to sign for the Express shipment and this is a bother!
I have tried repeatedly to call the number and only get put on hold...I am frustrated! How can I reach this company???
Anne Reid April 18, 2009
Did not receive product and I am being billed $99.67/mth.
I have attached a copy of the e-mail received and my reply to VITAL-REZV.
Can you please help me with this problem.
Thank you,
Anne Reid

Dear Sir,
For some reason I did not receive the trial offer and therefore am unable to return the product. Please consider this e-mail as notice that I wish to discontinue receiving any future orders. I repeat I have not received any pills, trial or otherwise and do not wish to receive any.
Please confirm receipt of this e-mail.
Thank you,
Anne Reid


--------------------------------------------------------------------------------
From: "Customer support, Freevitalrezv" <[email protected]>
To:
Sent: Tuesday, April 14, 2009 4:33:01 AM
Subject: VI58555

Dear Anne Reid

Thank you for participating in our trial offer of 1xVital Rezv FREE

We hope you enjoy the items that you have purchased.

As you have not emailed us that you would like to return us the unused portion of the pills at the end of 15 days, we thank you for the acceptance of our product and we have now charged your order VI58555 $79.95 for the product received.

Statement on your credit card would appear as VITAL-REZV

If you have any questions regarding your order, please do not hesitate to reply me with questions, such that we may be able to resolve any issues as swiftly as possible.

Thank you and best regards!

Customer Support

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