I have been trying to contact this company since early this morning and have been on hold for over 30 minutes twice on one number and once on another number. I just need the RMA number in order to return two out of the 3 shipments we have received from them after ordering this product for my husband. He tried the first order but was not satisfied. When I ordered this product, I was not aware that other shipments would be sent. I did not want other shipments to be sent. I need to return these last 2 shipments and get a refund.