I ordered my free trial of Acai berry and Life cleanse on 7th July 2009, I received them approx a week later, still undecided if I really wanted to use them, they remain to this day, unopened in a cupboard in the kitchen.
The next time I was reminded of my purchase was when I received my credit card statement on friday14th August and noted I had been charged 2 x 64p to a company called viv3 (p&p) then to my horror my statement also listed 2 further charges on 25th July of £74.53!
I could not contact the company until the following monday when I was informed I had not cancelled my subscription within the timescales, so I was therefore liable. If this was not bad enough when I contacted my credit card company they informed me that another 2 payments of £74.40 has also debited my account on 8th august. I got back onto viv3 who said as I had not cancelled the subscription, they had sent out a second batch. I have not, as yet received this second batch and neither do I want to!
I have so far been charged £299.14 for my supposed 'FREE TRIAL'

I have had unauthorised large amounts of money taken out of my account and recieved no product

Hello,

When I discovered my bank balance have dropped dramatically last month, I went to my local bank branch to equire about this. They told me that two payments of £73.85 have gone to a company called Viv3 - I haven't heard of this company before and asked them to find what company is this. They phoned up and said I had ordered a trial of Acai Berry tablets. I was very shocked by this as I have never ordered them and asked them to investigate this. They also cancelled my card, saying it is the long number they used. Ordered a new card and new PIN. Few days later, when I checked my bank balance online as I often do, my balance went back to its original. I found this very strange.

Received a letter from the bank, saying it is not a fraud but a dispute with the company. I was very angry about this as I did not order them and wanted to know how they got my details. After couple of weeks of fighting with the bank and them refusing to help me out, I gave up. Thinking they would not take money out of my bank account again, seeing I got new long number and PIN.

However, last Sunday, after checking my balance online - discovered another £148 disappeared. Thinking I must have forgetten about few direct debits and phoned the bank on their 24 hour line, told me that last payments made from my card was 2x£74 and have gone to a company calls Viv3. I was very shocked and distressed by this, I am in an overdraft because of this! Asked them to close my account and to reopen the investiagation, they refused saying I have to pay the overdraft first. So, went to the local branch again and had an appointment made meeting with them, they said I did order them and nothing I can do but to pay off the overdraft. I am very upset about the lack of help!

After some paper hunting and checking today, I discovered that they had taken money from my bank at least 10 times! (4x£73.85, 6x£1.50 and 2x£3.77)

I'm wondering what other companies do this company have? And how is it possible for them to get hold of my bank details!?

I'm needing much infomation as possible before going to the police about this.

Thank you so much.

hola
yo tambien me siento estafado, me suscribe a una pagina de evaluacion de 15 dias y me hicieron el cobro indevido de $ 115 sin autorizacion.
es mas el producto nunca lo he recibido, esto es realmente un robo y un fraude del que todos debemos de tener cuidado.
tiene un numero de soporte que siempre esta ocupado y naide contesta, pero en fin obviamente si es un fraude nunca contestaran
alguien sabe como lidiar con estos estafadores ?

Account Number 80089487 and Order ID 41591322. This is my a/c number and order id, i am cancelling within the 15 days and another order should not be sent to me and a payment should not be taken off my account. If this is attempted i will report this as fraud. I have complied with your terms and conditions by cancelling within the 15 days. please confirms this by return to my email [email protected]. Once again i am demanding my subscription cancelled and money not taken from my credit card.
Regards
Laura McGoldrick