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WILLIAM BAIN
September 5, 2009
taking money from my account
I ordered the free trial then cancelled it but to my surprise they still took money from my account i contacted them by e-mail and telephone they have said they are going to refund me my money i have still not received it so please be aware of this scam I am now taking a small claims action against they as they have sent me e-mails to say that i will get the refund.
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jrollbus
September 4, 2009
payment
I will get charged for a product I only wanted to trial.
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ANGELA MACKAY
September 3, 2009
ACAI BERRY
I AM DISGUSTED WITH THE WAY THAT I HAVE BEEN SCAMMED BY VIV 3 AND SUBSEQUENT COMPANIES (PROBABLY ONE IN THE SAME) TO DATE I HAVE PAID OVER £200.00 AND I HAVE RECEIVED 1 SMALL TUB OF ACAI BERRY TABLETS. I HAVE CANCELLED TWICE AS THE PRODUCT IS ABSOLUTE GARBAGE AND WOULD WARN ANYONE THINKING OF TAKING UP THIS SO CALLED OFFER. I HAVE PHONE TWICE AND WAS TOLD ON BOTH OCCASIONS THAT THEY WOULD SEND ME AN E-MAIL TO LET ME KNOW IF I WOULD GET A REFUND BUT OF COURSE NOTHING. IS THERE ANY POSSIBLE CHANGE THAT I CAN RECLAIM SOME OF THE MONEY THAT I CAN ILL AFFORD TO LOSE. THESE PEOPLE SHOULD BE SHOT AS THEY ARE TAKING ADVANTAGE OF PEOPLE WHO ARE VULNERABLE.
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drop kick
September 1, 2009
RIPPING ME OFF
I ONLY ARGREED TO THE FIFTEEN DAY TRIAL WHICH WAS $7.44 AND HAVE SINCE BEEN DEBITED 2 PAYMENTS OF 147.00 IN ONE MONTH.I HAVE HAD TO CANCEL MY CARD IN THE HOPE THEY WILL STOP BUT THERE IS NO GARENTEE FOR THIS
DONT GO NEAR THEM
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unhappyCarol
August 31, 2009
What can we do for this scam?
I'm also scammed by this company, and got charged twice without any warning. I contacted the viv3 and canceled the account, but they said they cannot refund me for the 1st transaction and I need to contact them again for a refund after I got my 2nd bottle.
I called my visa company (CIBC), and they said they cannot do anything for it. They said they would help me if I get charged again after I cancel with viv3, that's the only thing I can do.
So what can I do? Does anyone successfully got refund from them? Or does anyone's creditcard company could take care of this issue?
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Issy Chen
August 29, 2009
fraud
I sent for a FREE trial of the Acai berry and I recieved nothing but then two weeks later I was charged with 73.34 twice from my credit card. I did NOT authorise this trasaction and I recieved nothing from this company. I hope someone would do something about this fraud
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Tracy Maddox
August 27, 2009
Fraud
I have been robbed!!! I went on holiday only to find that on the 2nd day I could not draw any money out of my account. My free trial of acaia berry & life cleanse turned out to be a load of shit. 2 charges of £74.36 + 2 card charges of £1.50 had been taken from my account without my permission. Ultimateley my holiday had to end. I just hope that they feel guilty as hell for what they have done to my kids!
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sarbast
August 26, 2009
taking unauthorised money from credit card
had the diet pills which were free but paid £3.71 shipping...then the company tried taking large unauthorised payments...twice...do not order from viv3...check their complaints...not onehappy customer..all havebeen scammed...
u phone them and they laugh and put phone down..ask them where they are based and they laugh at you..
hard to get urmoney back once gone...even if ugot name of person and cancellation code they are still taking your money.without permission..
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debra l thompson
August 25, 2009
billed for product that was not sent
the product was sent as a free trail and then I was billed 131.00 for 1 bottle of pills that I cannot take and then another 136.00 for what????? I am very displeased as they suck you in to try a product and then take money from your visa for products that are not recieved. I want this stopped and my money back .
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Les Barrett
August 24, 2009
rip off
Yes I'm a poor sucker as well. I spoke to Barclaycard the first time I noticed the postage was charged for in US DOLLARS CYPRUS and told them that I had no idea who this company was. I was refunded straight away by Barclaycard, but was hit by another bill from Focuscleanse. for £73.64. I spoke to BC again and told them the same thing . I have no idea who these people are but they refused to stop my card or give me a refund, just offering to send out a form of complaint to fill in. To add insult to injury, not only have I not recieved anything from the scammers...BC tried to sell me credit card protection. Talk about subtle.
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