I recently sent away from a free trial of Acai Berry and Colon Cleanse. I had to provide VIV3 with my bank account details for postage. Unfortunately, yesterday I received a phone call from my bank advising me that two transactions had gone through my mastercard for AU$142.13, total $284.26. I have emailed VIV3 and asked that they credit the $284.26 back into my account as I had not authorised them to debit it in the first palce. I am now going to my bank to cancel my credit card and get issued with a new one.

Viv3 / Viv3 Labs is definitely a scam. I ordered two free trials from them and cancelled both via email ([email protected]) well before the 15 day trial period was up and yet they activated my subscription and charged my credit card. On top of that, they kept adding products that I had never ordered to my account. In my email exchange with them it soon became clear that they were not acting in good faith, so I contacted my credit card company and the charge was reversed. One of the evasive techniques Viv3 used was not to include the text of my emails when they responded. It did not take long for the credit card company to address the matter once they had copies of the emails. Viv3 should not be allowed to remain in business.

I have had the same problem with viv3, i ordered the free trial and entered my credit card details as asked i did not spot the small print, as soon as i noticed the payment taken from my account i rang customer services and was promised that the account would be closed and money refunded, that was on the 13.07.09. i had an email back stating that they would look into my account and refund me in full, that has not happend, the account has not been closed and i have again been charged for goods i don't want. What can i do now?

FRIENDS...I've tried the free sample of Acai Berry & Colon Cleanse but did't use to my personal problems.
Later i have realized and cancelled the membership but still they charged be £71.83 on each transaction.
Please care and make a joint complaint for this internet fraud.
Thanks

Like many others I fell for the free offer con, I am so far £150 out of pocket and the free product made me violently sick...is that how it works they worry you slim...
I called a number today given to me by my bank.
I asked the operator to send me back the money that the company had taken from my account...he kept saying "DID YOU READ THE SMALL PRINT" I obviously hadnt or this situation would never have arose. I explained to him that I hadnt but that in my opinion that was the scam, they count on us NOT reading the small print. I asked him how many other people did this company intend to scam to which he replied"If you dont read the small print then you deserve to be conned" and he hung up on me...I am livid !!!
PLEASE DO NOT FALL FOR THIS SCAN!!!

If like me you have then here is a telephone number that you will get to speak to someone between
9 and 5... 0808 238 9891
Call and demand that they stop subscription immediatly...and demand your money back..COMPLETE SCAM.