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Kobra
November 24, 2009
Unauthorized billing
I put an order through to Pure Lift to receive for moisturiser. I ordered 2 bottles of pure lift with a sample bottle free with it. I had 60 days to cancel the order if I wasn't satisfied but I could keep the sample. On the order page it said that they would throw in a sample of dietry supplements. I have been charged from a company call Viv3 without authorisation from me! I have tried calling this company but it just rings out. I called pure lift and they said that they knew nothing about it. I don't know what to do now.
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Kushkav
November 24, 2009
Unauthorized billing
I was told these products were free trails I only had to pay for postage. When I recieve my credit card statement I was charge twice the amount of $150.58. the order no is 442031399027 = it was ordered on the 19/07/2009. I a'm very angry that someone would do this . I hope that everyone that has been ripped off puts in a complaint so we can stop these people.
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Succes
November 24, 2009
Unauthorized billing
I have also been a victim of these unscrupulous people. Of course I forgot to cancel in the 15 days in fact I had not even received the product by that time. I was horrified to receive my credit card bill and find tha this company had "helped themselves" to my account for the product I had suppossedly received as a free trial. They are a pack of highwaymen and I feel very stupid. Cancell your credit card as soon as you can if you have ordered anything from them. They have very nicely tied this up legally and really they should be stopped and the monies refunded. Like many others I will never order anything on line again.
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Markisz
November 24, 2009
Scam and theft
I ordered these tablets thinking it was a free trail and was charged a small fee for shipping on 16/07/09. On 06/08/09 they charged me £72.00 from my debit card. I have since phoned them several times to cancel my order and try and get a refund. I have been told my order is cancelled but will not be recieving a refund even although they promice a 30 day money back guaranty.
I am currently unemployed and have little money. Because of this money coming out (which i didnt agree to) I have been charged £35 by my bank and because I had a standing order on the same day I have been charged another £35 and a further £28 because i didnt have sufficient funds. All in all I have lost £72.00 from this company and £98 in charges from my bank. I dont even get that a fortnight. I dont know when I will recover from this.
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Megun
November 24, 2009
Scam and rip off
I bought from a web site that was advertized on Facebook www. alessiaslavatore.net the two products Acai Berry and Life Cleanse in two different transactions, offered as a FREE TRIAL garantueed in 30 days. They only referred to the payment of Shipping and Handling from UK to Italy at the price of £3 .95 £ that I payed in euro.
That'ss what it said in the two invoices that I got with the small packaging after a week from the order: 05/07/2009 (which is a Sunday) for Acai and 20/07/2009 fro Life C. I payed with my credt card, but there was no pop up for their Terms and Conditions and in the invoices there was absolutely nothing about expiring dates, warnings that in 15 days from the Order date you had to call them to cancel your payments: what payments? Nobady spoke about future payments. I thought I was going to have my tablets, try them in 30 days, since they give you a try out of 30 tablets and then do my next order if I happy with them!
Instead yesterday I saw from my account that there has been a transaction not authorized from me of € 83, 37 the 23/07/2009: they counted 15 days from the shipping date 08/07/2008, considering only 3 days for an International shipping, to take money from my account.
I blocked my credit card because I can't afford to lose my money in this way.
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Kibicco
November 24, 2009
Unauthorized charges
As like many others signed up for free trial at £3.95 pp which i accept. Not directed to read terms and conditions so now understand the 1st payment of £74.69 was in fact for the products i understand were on the basis of 30 day free trial total costing £3.95. On 08/08/09 called to cancel confimed account cancelled and on checking my credit card statement 08/08/09 no further payments taken. On checking 09/08/09 further payment generated 05/08 due 10/08 for £73.30 OBVIOULSY THIS WAS REQUESTED AFTER I CANCELLED MY ACCOUNT. I have contacted my credit card Company with the hope they can stop any further payments being taken. I have dealth with many Companies over the internet and never been subjected to such fraudulent activity.
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Kimikris
November 24, 2009
Unauthorized billing
I applied for a free trail and did not see anywhere that it would need more payments later. my credit card company called me to advise that the had taken a payment of 79.00 then they appied and took another payment of 29.50. i have also been told it was set up on a auto payment so they can take what they want when they want. i did not nor would have ever signed up to this as i am not stupid. hoever they conned mr big time. i tried repeatedly to call and email and until today when i went to another site i did not have a email i could contact them. so far they have taken 2 payments from me and i am at a loss how to stop this. it is causing massive agruements with my husband and i. i am currently in canada and not able to visit them which i would normally. they cleared the outstanding availale balance out of card and now i am in canada with zero balance on my card. 108.50 may not seem alot but as i am strapped for money and in a country i can not get help from they have really caused me problems.
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Miklejko
November 24, 2009
Fraud and scam
A replied to their ad which said to try free their acai berry detox just pay the postage, exactly 15days after the postage was taken out of my visa account another $146.15 was taken out of my account without my consent. i was told i had 15days to cancel this FREE product otherwise i would be charged, i never saw any of these details and i would certainly have not have given my consent for this money to be taken out. i have written 3 times to this company who just reply with the same response that i had 15days to cancel. I feel they have cheated me out of my hard earned cash.
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Sampler
November 23, 2009
Unauthorized billing
I purchased a free trail from this company agreeing only to pay the requested postage and packing £7.00. 19 days later they charged my card for 143.76. when i contacted the company they stated that in the terms and conditions it states this payment will be taken. I read the terms and conditions they did not state this.
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AlexD81
November 8, 2009
Charges without authorization
At July I ordered the 15 days free trial offer of acai berry Detox and Life Cleanse for $3.95 each for shipping and handling. Days later I received the bottle of each one. My credit card account was charge incorrect in august for the amount of $5.93 twice. There was a time that I received a little package with something inside that I returned back without open it. I just wrote on the package "return back". What was my sorprise when they charged three times the same amount of $118.63 in the next credit card statement in August.
The problem came when I had to change my credit card number and a lot of other things... Today I haven't receive a refund for the products I return and worst that never buy. This was my first and my last time buying by internet. Later in September I called the telephone number that was in the credit card statement and that was a headpain because I couldn't contact nobody there. There was another number in United Kingdom beginning with 44 and there was impossible to talk with someone. When I finally talk with someone the person told me that i have to pay for the products no matter what and that monthly I will be charge the same amount even I explain to him the situation. I asked his name and he did not told me his name. Today I haven't resolved this and worst I just read in the Internet hundreds of complaint because the same problem with the same Company. Thank you.
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