viv3lab
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1 stars | | (25) |
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Category: Lifestyle
Contact Information United States
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viv3lab Reviews
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kenzie
July 30, 2009
stealing money from my account
i to thought i was just getting a free trial of akai berry but they have taken 75pound out my account without telling me or sending anymore tablets which dont work anyway if anyone has the phone number can they please post it as i cannot find it to cancel my so called order
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Clairewitch
July 28, 2009
scam
I, like so many, have been ripped off by this company. There is no small print believe me and even if there is it doesn't allow them to take any amount of money off you. My Building Society Fraud Dept is looking into it BUT I have an address for them: Unit 5 Mill Road Industrial Estate Linlithgow, EH49 7Qy. Anyone live near there? I suggest we all go up there (or down, ofcourse!) and demand our money back. Anybody up for it? Or at least let's coordinate a postal protest.
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luci18
July 26, 2009
FRAUD!!!
I'm only a student and i read the terms and conditions very well but little did i know that not being able to get a refund on anything included charges that i was not aware of. The fact that they have no customer service numbers or numbers to deal with these complaints show what fraudsters they are. I am very angry at the service provided because it was not stated on my invoice that these charges would appear.
There must be a way of getting our money back and i have dedcided to take this matter to the police to find these criminals and i will fight at all costs to get them caught out and my money back.
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gkelly
July 24, 2009
charging for product i do not have
i have been charged twice for 1 free trial of life cleanse. The website advertising this product claims you can have a 15 day free trial of the product I rang to cancel my order on Monday 19 July, on the 14th day of being in receipt of the product. I explained to them over the telephone I had been charged twice on the same day for the trail of a bottle of life cleanse I was told they could not do anything and that I would have to e-mail viv3lab, i was told that I had also been charged around 69.00 as my 15 day trial was from the day the product was shipped. This is not a 15 day trial of the product if you do not have it. They claim that the product takes 3 to 5 days to reach you, I received mine after 14 days thereby you are not able to have any 15 day free trial as they state, as your trail starts from the day they ship it by SECOND CLASS POST. The post mark on the envelope is Edinburgh, even though you pay on a website in dollars. I e-mailed viv3 and explained I had been charged twice for the trial product and that I had lost my job the week before and that I was overdrawn by 196.00 at my bank and could they under the circumstances refund me. I received an e-mail the following day informing me the trial started from the shipment day not from the day you receive the product and there was no mention about me having been charged twice for the trial product. Basically they have not refunded me anything at all. They are charging a ridiculous amount of money for this small bottle of life cleanse when a packet of linseed from a local health store costing at the most 2.50 would work just as well.
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k penny
July 9, 2009
unauthorised deduction of money
i suffer form dislexia and following what i thought to be a free trail imagine my surprise when additional money was taken from my bank for monthly supplies which i neither want or need in fact have not recieved them anyhow. Despite numerous calls and emails they are refusing to return my money i feel anyone should avoid unscrupulous racateers as these. I am in touch with lawyers etc
kirsty
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