This concerns the services (never provided) I terminated with VividStream in December 2008.

They agreed to build a website for $850, 1/2 in advance, the rest upon completion. They then billed my card $425 three separate times over a few days in December.

I of course brought this to their attention and they promised to credit my card back with two of the charges. I agreed to that.

Over the next few weeks there were no credits to my card even after repeated assurances from them they would do so.

I finally informed them I was canceling the project because they had never refunded the charges, nor had they done any work.

They then agreed to refund all charges on my credit card ($1, 275) but failed to do so, after repeatedly assuring me they would. (The agreed upon price was $850)

Finally in mid January they suggested I file a dispute with my credit card company, which I did. They said they would honor the dispute.

After weeks of letter and form writing the credit company informed me they could not accept my dispute because the billing was done through PayPal, which I did not authorize. The card company suggested I contact PayPal, which I did.

PayPal informed me I was past the 45 day dispute period, which is their policy. They tell me there is nothing they can do.

So, back to VividStream. By this time it was mid April. Chris at VividStream assured me he would send a check to me for the full charge of $1, 275 but of course he never did.

My credit card company finally removed the charges from my card in May. I'm writing this comlaint because this has been one of the worst situations I have ever experienced from any company, anywhere.

Buyer Beware!