I also had a similar experience with VividStream.
They agreed to create a website for me for $1000.00. I was charged $500.00 deposit with a promise that I would be presented with a design for my approval in 2 weeks. I was also promised that the Website would be finished before Christmas. I never did see any design from them & they kept calling to appologise for the delay. In the meantime they charged my card another $500.00 and said that it was automatic billing and promised again that the design was almost competed. Then AGAIN they charge my card ANOTHER $500 dollars at which point I disputed the whole thing with my credit card company and got my money back. YOUR NOT GOING TO BELIVE THIS>>>> NOW I have some collections agency saying that Vivistream says that I owe them $249.99 (where did they get that number from?) . THey have been calling & sending letters in the mail threatening to ruin my credit if I dont pay them. This all began in July 2008 and it's still going on. I still get emails from vividstream, their spam mail propsing to create a professional website.
I am going to find out who to contact about Them. The Better Business Beauru?
Beverly Johnson