Just bought a 42 inch lcd tv by Vizio.Now one month later there are green lines on the screen.I called the 800 number on the warranty and he told me to do some test like shut off the tv for 30 seconds and then back on.The lines were still there.Now he tells me (while he holds the line )to go and get a dvd player to check another connection. I told him i do not own a dvd player.I order all my movies from my on demand i don't need a dvd player. So he says " i cannot put in a report for you because i won't hook up a dvd player.I told hom to just send a tech and let him hook up a dvd player and he says No i have to do it while he is on the phone.( How rediculus is that! Don't buy Vizoi! They will not help you.I called BJ's where i bought the tv and they told me that they would take care of it.It is passed thier 30 return policy. but they know how bad Vizio is so they said they would give me a refund to keep me as a customer happy.Thank-You BJ'S.

After 39 months my $1600 tv has experienced the pop of death. Really 3 1/2 years old and it died. I have had tvs for 20 years and actually threw it away because I wanted a flat screen HD and I would have been better off keeping it. I have never purchased an item for this amount of money and have it die so fast. Never again will I buy a Vizio. I have another vizio and I'm just waiting for it to have the same result. I purchased at Costco and of course they won't take back even though it is evidently defective. My next step is to write Costco headquarters

I purchased a Vizio LCD TV in 2008. There are abnormal patterns on the TV and then it goes fuzzy and then eventually goes to black in a matter of 1-2 minutes. You have to turn off the TV and then turn it back on in order to attenot to get picture. I paid $950 for the television and it was defective within 2 years. That is completely unacceptable based on the statements that are listed on Vizio's website. The cable company has made 5 visits to my house over the past 6 months and they have assured me that the problem is not with the connection or the cable lines. Based on this experience, I will never purchase a product from Vizio again. And the main reason is not because of the TV; it is because I had to jump through hoops to speak to someone who could help me. At one point, one representative was very rude and loud with me. Another time, a manager failed to call me back in 48 hours as he had promised me. This all added to my grief and frustration. Finally, I recei
ved a call from Sabrina V., who tried her best to help me, but the people who work above her did not gain my trust or relieve my frustration.

I feel cheated by Vizio. Not only did I spend $950 on a TV that doesn’t work properly, I also cannot sell it to get back some of the money due to its defective condition.

Since corporate Vizio could not accomodate me, as I stated to them in an email, I am writing a complaint about all I went through in the past 6 weeks with this new company.

One corporate rep, Sabrina V., was able to talk to her colleagues and offer me a refurbished TV but I declined because I could purchae a brand new one in the stores for the same price! Therefore, by not putting the customer first, Vizio has lost a customer and I will share my expriences with others as well. I don't want others to go through what I did.

After 1year and 9 months the Vizio that I paid 999.00 for stopped working.The repair options were no option.I will not pay another dime on another Vizio anything.And to have to pay 400.00 dollars to have someone come to my house is crazy.Then I was told that I just got a bad TV and that this does not happen all the time. Ya right. stay away from any Vizio product, if you like your money

I bought a 32 inch Vizio Plasma HDTV 18 months ago and until recently it worked fine. Then it became harder and harder to power on. It would take as many as 20 tries to power up. Although my warranty was up I was offered a one time in home repair. After 10 customer and support reps nothing has been done. I have been asked to fax my proof of purchase, which I was smart enough to keep, 5 times. Each time they claim that they never got it, even though each fax was confirmed. Now the tv will not power on at all. I have recently read many reviews that described the same or similar problems. I have not gotten anywhere near the service that I should have from this product. I also read that even with the extended warranty, service is still terrible. I will never ever buy another Vizio anything even if this is somehow resolved.