Vizio

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1 stars
(59)
Category: Electronics

Contact Information
Massachusetts, United States

Vizio Reviews

tayscott87 February 2, 2009
worthless tv
this tv is worthless. i paid 700 bucks for a tv that wont power on. walmart wont exchange the piece of crap out. all i say is never buy a vizio.
Harold Webber January 31, 2009
Problems with HD reception
In July of 2008 I bought a Vizio 32" plasma from Walmart. Since I live in an area that only has one tv broadcasting station I am somewhat limited for channels. However, that one station does broadcast both CBS and Fox. At the present time there are two CBS frequencies; CBS-SD (Standard Definition) and CBS-HD. This piece of crap Vizio will not receive CBS-HD properly. The picture is there but it is covered with blinking green squares. After MANY HOURS on the phone Vizio finally contracted a local repairman to replace the tuner board. No difference! Vixio then agreed to replace it but I had to pay for UPS to pick it up. It took them three weeks before I got the replacement. Same problem!
Every business that I have spoken to about this problem have received the same complaint from other Vizio owners. The TV station has done numorous tests to assure that they are well within the FCC requirements. They even brought another TV to my house and hooked it up to the same antena and HD came in perfect!
In my bedroom I have an Hitachi and a Sony in the kitchen--- no problem receiving CBS-HD. Vizio still refuses to admit their TVs have a problem receiving HD channels and outright refuses to refund my money. This is not fair!! I guess my only recourse is to take them to court.
shannon70 January 26, 2009
refused a refund
I bought a vizio back in feb.2008 and have had nothing but problems when the 90 day return policy was up. The first tv was repaired twice then finally had to be replaced.. The second tv hasnt been any better.. 90 days after the second tv was delivered we started having all kinds of technical problems with it. It went off during the ufc big fight and never came back on. Needless to say they will fix or relace this unit, , , again.!!! Thank goodness for the 2 yr extended service plan. Looks like ill need it. I would love to have a refund, but of course they do not stand behind there products enough to admitt when enough is enough trouble for one person. Do not buy vizio unless you are only looking for a short term working television. And want to be tv less till they fix or replace your other one.
Ace Hardware December 29, 2008
Poor Quality
I have had two Vizio Plasma go bad on me. Vizio after strong complaining did send me a new one. Thank you. But that went bad too after two years.

What is up with two Plasma going bad. I never had regular TV's go bad after ten or more years of use.
October 9, 2008
digital tuner stops working after 1 year
Purchased a 20" LCD HDTV which worked perfectly for one year then the digital tuner took a dump. I returned the TV after much ado with their outsourced call center and the tv was "repaired" & returned to me. Within one month the digital tuner took another dump. My conclusions are that this company can not produce a Digital tuner which will work beyond a year so beware if you buy this TV tack on the cost of an extended warranty or you will be screwed. My best advice is don't buy it in the first place.
July 22, 2008
Terrible customer service
I purchased a Vizio VX32L television at Costco in Dec 2007. After a few weeks of using the unit, a 4" vertical green stripe began to appear on the screen. I first contacted Vizio Customer Service in January, 2008. Vizio, at first, refused to replace the TV claiming that I had damaged the set. After escalating it to a level 3(?) status, Vizio finally agreed to send me a replacement TV. After 3 more weeks, the replacement TV arrived, WHICH WAS ALSO DAMAGED! After 5 minutes of use, the screen would scramble and freeze and a loud popping noise would come from the speakers(I thought it was going to blow up). So, after contacting Vizio yet again, and sending the broken replacement set back (they put a $600 hold on my credit card until they received the unit back)they agreed to send me a second replacement unit. After 3 weeks and no replacement TV, I contacted Vizio again for follow up. Their promise was that they would express ship a unit to me. After another week, no replacement. Another call to Vizio and I came to find out that they screwed up the work order. It is now July, 2008 and after several broken promises ("Lost the work order", "The TV is on back order", "That person who ordered your replacement is no longer with the company"...) I still have no replacement TV. So, after 7 months and at 10 - 15 hours of being placed on hold and bounced around from department to department at Vizio, I am done. I am throwing my broken Vizio TV in the trash and buying a Sony. Take my advice, NEVER, NEVER, NEVER waste your money on a Vizio product. You will end up with a broken piece of junk, out your hard-earned money and will be frustrated to no end. It amazes me how a company with such defective products and horrible customer service can stay in business.
January 27, 2008
Terrible customer service!
Jan. 27, 2008 I went to wal-mart in wasilla to check out the vizio advertised for $647. I wanted to apply at the cash register for a W-M credit card. I took the form from the tv area to the register with me. Two cash register clerks said they did not know how to register me as the form directed. They sent me to customer service. The lady entered my info twice but could not access the service. She knocked the form off the counter by accident. It fell into the water on the floor. She did not offer to get another one. I am elderly, disabled and was using a motorized cart. The good offer on the vizio is good only until Feb. 2 and it involves using the credit card.
November 2, 2007
TV went out!
My Vizio P42 HD stopped working, less then a month after my Warranty expired!!! Consumer beware!
February 28, 2007
Defective product, poor customer service!
Purchased a Vizio L30 TV from Sam's for $1,298.00. Remote control quit working. Sam's "repaired" it (said poorly soldered connections), lasted 2 months and quit again. Sam's has promised 6 times to repair it again but never does. Wrote letter to Sam's in January - they don't bother to reply!!! Purchased a new remote control from Radio Shack but need the proper code to program it. Vizio CANNOT come up with the code that will work with their TV.

So, I'm stuck with a $1300 TV that you have to get up and press a little button every time you want to change the volume or channel - just try going from channel 2 to channel 75 ( 73 presses of the channel button). Don't buy a Vizio TV and don't buy any TV from Sam's Club.

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