I am pleading with Vodacom to please block a certain cell no from my phone as i am receiving porn as well as harrasing smses. I have been to the police station and completed the nes documentation. It is now becoming to much and out of hand, I do queston the mere fact that the service provider Vodacom can allo such appauling messages to go through their data base. This is not the first time i have called in to complain and i question the mere fact of how may porn is being sent via your database. The person involved is using your service and he is a contract subsriber, and i will go as far as i have to to get this sms'es as well as tel calls to stop, should you the Provider not do anything about it. I was told to change my cell no and i refuse to do so as it is now the 7th time that i have changed my cell no. I am crying out that someone at Vodacom do something about this as it is unethichal. I question your integrity as a service provider cause how many of these porn has been sent from this person no using your database to send it around. It is horrific to see that someone can stoop so low. PLEASE BAR HIS SMES AS WELL AS CALLS IMMEDIATELY.

I purchased a Blackberry 8900 on a contract with Vodacom - Fourways on 27012010. 2weeks ago the phone just switched off as i was trying to accept a call. It later switched itself back on but the scrolling ball was not working at all & a few hours later the screen went blank. When I took it to the Vodacare in Fourways Mall they told me that the LCD screen had cracked and I’d have to pay for the repairs (R2900) because the screen was not covered on the warranty. I was told that a fall or hard pressure was the cause of the screen breaking. The fact that the scroll stopped working first was completely ignored by Vodacare. I am extremely unhappy, to say the least because of the following reason: 1 - I shouldn’t be held accountable to pay for repairs because I haven’t dropped or exerted hard pressure on the phone at any stage. The fact that the scroll stopped working 1st says something. Blackberry cannot explain to me why BOTH the scroll & screen suddenly stopped working, to me that says that the phone i recieved was faulty & Blackberry needs to take responsibility! 2- The service that I received from Vodacare Fourways was absolutely appalling, I was shocked from my experience.

I purchased a Blackberry 8900 on a contract with Vodacom - Fourways on 27012010. 2weeks ago the phone just switched off as i was trying to accept a call. It later switched itself back on but the scrolling ball was not working at all & a few hours later the screen went blank. When I took it to the Vodacare in Fourways Mall they told me that the LCD screen had cracked and I’d have to pay for the repairs (R2900) because the screen was not covered on the warranty. I was told that a fall or hard pressure was the cause of the screen breaking. The fact that the scroll stopped working first was completely ignored by Vodacare. I am extremely unhappy, to say the least because of the following reason: 1 - I shouldn’t be held accountable to pay for repairs because I haven’t dropped or exerted hard pressure on the phone at any stage. The fact that the scroll stopped working 1st says something. Blackberry cannot explain to me why BOTH the scroll & screen suddenly stopped working, to me that says that the phone i recieved was faulty & Blackberry needs to take responsibility! 2- The service that I received from Vodacare Fourways was absolutely appalling,

On Tuesday, 02 March 2010, myself and my colleagues received confirmation of Package upgrades on corporate phones. On friday, 05 March 2010, I contacted the call centre and spoke to a gentleman who said that my phone was dispatched but could not see all the info and said I must wait. On Thursday, 11 March 2010, phoned again and spoke to PATTY, after a lengthly cal of 13 minutes, she said that she would phone back in 15 minutes. NO CALL!!! On Friday, 12 March 2010, I called again and spoke to a lady, she said that she would transfer the call to PATTY, and whilst waiting the line dropped. Although she had taken ALL my info to transfer the call to PATTY, no-one from Vodacom did the effort to call me back.

This is a Corporate account, and surely you consider the business as important. I have had no feedback about my upgraded handset and there are three of my colleagues who are also waiting for some-one at VODACOM to catch a wake-up. This is not how you deliver service guys, I do not make a habit of doing things like this, but there is absolutely no service to brag about!

Vodacom, SERIOUSLY!!! If I paid YOU for time spent WITH signal and 3G, I would be the richest man in SA and my phone account the lowest. The last 3 days have consisted of my voicemail not working, saying, 'this service is temporarily unavailable' COME ON!!! I nearly lost a big client due to the fact that I could not retrieve my voicemail! When I'm unemployed, are you Fat Cats going to employ me??? Didn't think so. Your 3G signal is a flipping joke!!! It works when it wants to then decides that I have worked hard enough and disconnects ITSELF. I do appreciate the fact that my 3G cares that I work so hard and tells me that I need a break before I launch my cellphone, 3G card and laptop off the 5 floor of our office block.

I PAY YOU for a service I DO NOT get! Isn't that theft? And DON'T get some lady from Customer Care to call me and tell me that you are upgrading this and that using the bio-thingymabob via the routedwatchamacallits using the optimal phase of the moon as it rises over URANUS! Just fix the problem or give me back my money for the times that I have not been able to use your ****** network!! I am sick and tired of putting up Vodacom's incompetence!!!