Moved my number from CellC to Vodacom by taking out a business contract. Within 2months my Nokia N97 supplied by Cellucity was not working. I could not answer calls, sms and touchscreen was not working. 1st of three repair attempts te phone came back slow and software was not functioning. 2nd repair, phone gets sent to Jhb Nokia, BUT returns damaged in transit and screen and hinge out of alignment as its a flip up screen. I have been without my phone since late January 2010 (more than 6 weeks)

Regional manager of Celluclty connected to VodashopVodacare Waterfront Cpt, Alan cant provide answers, Eugene Lottering of Vodacare Cpt Hub cant provide substantial feedback about what service will be delivered to me.

No feedback!!! Poor service!!! Vodacom's reps have disgusting attitudes!!!

I went to the Vodashop at eastgate to register with vodacom for a blackberry package. I filled in all my details on their soon to be illegal application form, provided my ID and proof of bank details and address as required. Copies were taken. I was informed that as soon as they recieved authorisation my contract would be initiated and that I could collect my device on wednesday the 3rd march. I went in today - the 9th of march. All record of my application was missing. I can only assume that my personal information has been compromised if not stolen, and obviously nothing had been done to process my application.

I demand that this vodacom service representative is severely censured, my personal information located and returned to me or proof of its destruction provided.

i took my labtop for repairs at HP, they gave me the quotation which i faxed to Vodasure, i enquired whether they have receive the claim, which they have confirmed and said they will pay and sent proof of payment to HP, i requested i the proof should be cc to me email address they refused and said is not company policy, i communicated with them wednesday 12 January, they said they have paid to date i am still waiting, HP have confirmed that they did not receive any payment from vodacom. i made claim 10 January 2010.

IN THE PAST FEW MONTHS I HAVE BEEN TRYING TO GET HELP FROM VODACOM DUE TO NETWORK PROBLEMS I HAVE BEEN EXPERIENCING, I HAVE SAID TO THEM THAT I CANNOT I CANNOT RECEIVE CALLS AND I HAVE BEEIN PUT FROM PILLAR TO POST ON GETTING HELP, THERE ARE A LOT OF AIRHEADS THAT WORK UNDER THE SO CALLED MERCHANTS AND THEY KNOW NOTHING ABOUT CUSTOMER, I SPOKE TO A CERTAIN LORATO AND SOME MANAGER CALLED MPHO WHO ARE BOTH CLUELESS AND COULD NOT EVEN TRANSFER ME TO THEIR CALL CENTRE MANAGER...WORSE THEY SAY THEY HAVE NO IDEA ON WHAT GOES ON AT THE 082 152 CALL CENTRE?WHOEVER WHO RUNS THE CALL CENTRE MUST AS NAIVE AS THE CALL CENTRE AGENTS, WORSE ONE SAID TO ME I SHOULD PORT MY NUMBER TO MTN?????VODACOM DO NOT CARE ABOUT THEIR PREPAID CUSTOMERS, I HAVE CHANGED 3 CELLPHONES AS THEY WERE CLAIMING THE PROBLEM MIGHT BE WITH MY PHONE, NO ONE IN MY HOUSEHOLD CAN RECEIVE CALLS DUE TO THE PROBLEM, MY VISITORS CANNOT GET CALLS, THE INTERNET CONNECTION IS THE WORST...IT ONLY SCARES ME THAT MY 80 YEAR OLD GRANDMOTHER WILL NOT BE ABLE TO MAKE OR RECEIVE A CALL WHEN SHE IS IN NEED OF HELP.WHAT IS THE POINT OF VODACOM SELLING SIM CARDS TO US, IF WE ARE NOT ABLE TO USE THE NETWORK?IT ALSO SHOW SOMEONE SUPERIOR IS SO INCPMPETENT, COMPLAINING ABOUT THE SAME THING OVER MONTHS BEING UNRESOLVED...THE AGENNTS ARE RUDE HAVE ATTITUDE, DONT MUTE THE PHONE ND CONTINUE TO TALK ABOUT YOU IN VENECUALAR AND NOT CARING IF YOU HEAR THEM OR NOT?CLEARLY VODACOM HAS LOST PRIDE IN THEIR COMPANY...THIS IS THE WORST EVER MOBILE OPERATOR IN SOUTH AFRICA!

2 years ago I-Burst offered me money for their indiscretions. I tried Vodacom, having phone contracts with them. So it began - a defunkt legacy of note. At vodaworld, I explained I needed a linked system (I already owned routers and was assured they would suffice) and was sold a sim stick and a contract. I have no technical background - that is why you pay for technical support. Of course it didn't work, so I phoned - was told I needed a linksys router. Already being signed up, I had to pay R2000.00 - if I was told this in the first place I would not have signed up. I got home - claimed my call out voucher and nothing, because now I needed a Data card - of which no one told me about. Back to vodaworld, another R2000.00. With an argument they sent me a technician. Guess what - it needed an adaptor. R4500.00 later. This was two years ago. The router was replaced twice both times with mix-ups and continual trips and man hours back to vodaworld at my expense for nothing. No help from untrained staff (albeit a few stars), without router I just got debited R6500 Another fight. Your greed knows no end. If you were a person you'd go to hell - shame on you!! A smear in SA service.