I have been a Vodafone subscriber ( CELL NO 9819747747 )in Mumbai for more than 6 years now due to their network issue i decided to port out to IDEA . I requested for Port-out from Vodafone to IDEA under the new MNP Policy but the same was rejected by Vodafone . I got a message of "contractual obligations( I HAD DE -ACTIVATED ALL VALUE ADDED SERVICE IN ADVANCE ) . On checking with their Customer Care i was told it was due to some technical error ( THEY ARE MASTERS IN BLUFFING ) ..I had de-activasted all my value added service before sending port out message ...i knew some excuse and haressment will be done to me for sure. . from 6th APRIL i was continously sending mails / speaking to these Nodal Officers and I GOT ONLY ONE REPLY FROM THEM ( WITHIN 48 hrs your no will be port out )( I got some request no 1042233670/1041230970/ 187617704/187263440/188009817
I mailed to Trai / DOT / Consumer Compaint about the problem i am facing from VODAFONE


Finally got a call from Vodafone on 14.04.2011 and they had confirmed that your contract obligation will be cancelled/de-activated but asked me to visit vodafone store and same can be done at vodafone store .I requested them to please do it on your end caus i am having a busy schedule, they gave me a negative reply and asked me to visit vodafone store.
Well not being my fault i visted Vodafone SION MUMBAI branch on 14.04.2011( 6.00 PM ) . After waiting for almost an hour finally i was called .. i told Vodafone Store officer( PARVEZ ) to De-Activate my Contract Obligation ..he started asking me questions ( why you porting out / what is the problem you facing with us ? ) i told him that i have a prob of Network at my place and you just cancel the contact so that i can port out caus my porting no was getting expired on 15.04.2011 . He rudely replied that it cant be done from their side and ill have to wait for 48 hrs more. I asked me why you people harassing me that made him wild and then he called NOSHEEN ( Vodafone Sion BRANCH INCHARGE ) She dint had any manners to talk and she started Questioning very rudely why u came here to vodafone Store who told you . I Replied her that i will escalate this matter to high Authority after that they gave me 2 Request Nos ( 1041923190 and 1043046766 ) and confirmed within 48 hrs your no will be port out .On 16th i got a call from Vodafone and was asked the reason for portout to which i replied with the same answer, he finally told me that your no will be portout. I messaged for new Porting code no on 16.04.2011 and Got a new Porting code ( VM259977).
I gave my porting code no to IDEA and in 4 Hrs again VODAFONE rejected my port out sending me the same message ( number or range is in Contractual Obligation )


VODAFONE IS BIG LOSER .


Well now i feel only media can help us .
I would request everyone think twice before taking Vodafone connection