Vodafone Reviews
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veesanthi
June 8, 2011
not able to make isd calls
my vodaphone mobile no is 9962040478 i am not able to make isd calls though my balance is one thousand rupees please confirm why iam not able to make isd calls
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ankit_gupta
June 6, 2011
UNNECESSARY CHARGES ON BILL
I am Ankit Gupta, mobile no.9711192965, vodafone postpaid customer. I had been given a special benefit of "One Vodafone Number free calling on for 3 months" from Vodafone Store Model town, Delhi as on 14th April 2011. As per my last Bills of the month April and May 2011, I had been charged @20 paisa/min for the outgoing calls on that number i.e Rs.112.40 and Rs.595.60 resp. No action is taken as per my complaints and requests by Vodafone care and Vodafone Store Model Town, Delhi till date. And this problem will also be reflected on my next month Bill of June, 2011. The service request number 170223376 is given by Vodafone care as on june 4th, 2011.
The customer care executives in Vodafone Store, model town Delhi, treated me very badly. They totally back-step from their words and the way of talking is also unprofessional. Ms. Nishtha wason is the concern person at the Vodafone Store Model Town, Delhi to whom i had been talked. She clearly warn me for complaining anywhere and is refused to waive off these unnecessary charges levied on my bill. This is totally inconvenience of services by the Vodafone Store Model town, Delhi. I have been mentally harassed by the Vodafone Company from last two months.
So, please kindly take some action and waive off the charges.
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dr. deepak gupta
May 30, 2011
callertunes
the goddamn company has been time and again setting unsolicited callertunes. it has happened twice in last 3 days. the customer care exec outrightly drnied reembersing my money. and this happens despite many previous issues of the same nature. last time (about 3 months back) i had to literally walk into the customer care centre for repeatedly setting callertunes. he assured us that this will not happen again but it was not to be..
i am a doctor and callertune which are set are outrageously bold and do not suit my profession. i experience damage to my social strature 'cause of this nuisance. please see to it the caller tune notifications do not appear after every call that i make..
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DARSHAK MANDALIYA
May 29, 2011
CHARGE DUDUCT WITHOUT INFORM
I AM 5YEARS OLD VODAFONE CUSTOMER
MY VODAFONE NUMBER IS 9978182944 OF GUJARAT.
I HAVE RECHARGE OF RS. 325 ON DATE 28-05-2011.
COMPANY HAS DEDUCTED RS. 26 AND RS. 81
ON DATE 29-050-2011 WITHOUT INFORM ME BEFORE DEDUCTION
NOT AFTER DEDUCTION.
PLEASE CREDIT MY BALANCE
I AM NOT SATISFIED WITH VODAFONE, IF COMPANY
WILL NOT CREDIT MY BALANCE, I WILL CANCEL MY
VODAFONE NUMBER PERMANTELY
THANKS
DARSHAK MANDALIYA
MOB: 9978182922
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naviknavy
May 26, 2011
Negative Prepaid Balance
I have a prepaid connection of vodafone. The service since the date I have purchased the connection is pathetic. Iwas bombrded with their offers and also kept getting SMS from ICICI bank regarding credit card payment. It seems the number was with somebody else and then was sold again. The balance of my account has now become negative of Rs. 862.00, which very weird since the services stop the moment you cross a certain balnce. I am not able to access my number any longer.The customer care is too laborious to contact with too many OVRS optionsand too slow to repond. Emails take two days to be answered and am stil waiting for reply. Extremely pathetic service. I am not giving my number as yet.
Mrs Parmodh Chawla
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salvodafone
May 25, 2011
False demand for Money
Its been more than 20 days since I had complaint to vodafone against its Legal Team for harassing me to recover money even though I have made the Full Payment Rs 7500 but still no response from Vodafone on the complaints made to them.
They will not take any action against their Legal Team for harassing and threatening customer to do the payment. They will only keep sending notes saying we regret the inconvenience caused to the customer but never take action and tell the customer that we have taken such an action.
They are scared to promise that they will not adopt such threatening tactics in future. This shows that they purposely do such things and proves that all their talk of Good Customer Service is nothing but a farce. They openly flout the Code of Conduct laid down by the government for telecom companies.
Corporates like Vodafone are not scared to flout the rules in India as they think they have the money and muscle to taken on any case in the court and therefore they continue to follow the ill - practices in their organization.
Its a shame that common people like us cannot stand up and fight because we do no have strong implementation of consumer protection laws.
Companies like Vodafone will continue to harass the customers in India. This shows their High Handed attitude and arrogant behavior.
Instead of taking action, they keep sending false demand of more money from the customers. This is ridiculous!!
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Ishwar Kumar Verma
May 23, 2011
Exess billing
Many times Exess bill prepaired and charged Exess amt not refunded serive added without permition.
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Richa verma
May 15, 2011
deduction of money without my permission
Respected Sir,
vodafone deduct money Rs.30 from my account mobile number 07837632070, without my permission on account of astrology application which i have not requested .
kindly return my money within 2 days.
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vaibhav gupta
May 10, 2011
deduction of money
I have been using vodafone for the last 5 years...and I have been suffering from forcefully deduction of money for the services which i hve never activated...so I request the company to please return my money back...I have not activated any caller tune services on 10th may, 2011 but you have forcefully activated on my no...and deducted money fo that...My mobile no. is +919836380881
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shashi kumar saini
May 6, 2011
Lost of mob with sim no 8006647322
Respected Sir,
I lost my mobile Nokia 2650 sim no mob. no. 8006647322 today evenig at IFTM Girls Hostel area, Moradabad, UP.Please Block my sim for any wrong use in future.
Thanking you,
Your`s faithfully
Shrutika Saini
B.Tech I year,
IFTM, CE&T,
Delhi Road, Lodhipur,
Moradabad, UP
C/O Shi Shashi Kumar Saini, Advocate
Ch. No. 389 A, Civil Court Saharanpur, UP
Mob. No. 9411673620
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