Global Direct people visited my home and told me that both of my no's, 9819935510 and 9930302729 would changed to GTK 299 plan (Re 1 STD and 0.6 local) within 3 days. They also took money for that. When I checked after a month, it was not changed at all and I ended up paying extra money. When I called vodafone customer care, they changed it on 9th May 2008. I lost a lot of money because of that.

hi my name is aravind. Am from chennai. i am using Hutch(vodafone) connection fro the past two years. But during 17th March, by morning 8.15 suddenly rs 99 have been vanished. i came to know that i am cheated rs 99 only by 11:00 am.
I then called the customer care officer(if am not wrong his name is Manohar).I explained him that i have lost rs 99 and requested for a justifiable reason.
He respond me that HUNGAMA pack os activated on my mobile and so hutch has taken out Rs99 from my account.
So i have asked him that "i didnt ask you to activate hungama pack, and and what basis hutch has activated me the hungama pack?".
The reply was stupid that hungama pack ia activated as if i have a GPRS account.
(B4 some 5 months, hutch themselves volunteerly activated GPRS account in my mobile.Even i didnt ask them to do so. But they did.)

i lost my patience and asked what actually hungama pack is? the answer is still more stupid but actually made me to laugh, that how could a Vodafone of MNC nature reply like this.
the reply is"Hungama pack is an offer where one can browse through their mobile phone for the next ONE HOUR right from the time it is activated"

The humour here is that they activated me Hungama pack by 8.15a.m and i was only aware that the pack is activated only by 11:00 am.


i explained my status to the CC officer and asked him to reimburse my money of rs99. but the response is so stupid that the CC officer from hutch has put down my call.


I was distressed with hutch now and am despite being with HUTCH in POSTPAID for 3 Years and PREPAID for last two years, now cancelled the connection and switched over to other subscriber.


please,
*if you have activated gprs in ur mobile out of your knowledge, cancel it unless you need browsing facility.
*please keep track on your account balance
*please always note down the CC(CustomerCare)officer's name when he/she responds
*please avoid using vodafone's GPRS facility (as far as my story's concern)

Dear Sir / Madam,

My name is Sushant Agarwal and I have been a user of Vodafone (earlier Hutch-Essar Group) mobile services. My mobile number was 9811929545.

It has been more than 3 years since I shifted out of Delhi and am currently based out of Bangalore but I continued using the moblile phone connection and paid the bill on time till about a few months back when I realized that I was being charged for calls not made by me and the talk plan was changed without my permission. I communicated the same to Vodafone and called them to resolve the issue but there was no satisfactory resoultion received from their end.

I also shared my bangalore phone number(9986006920) with them and asked them to call me to resolve the issue but I never got a call from them. I have not run away without paying the bill, I am willing to pay the bill if the issue is resolved satisfactorily as communicate by me in all my communication with Vodafone customer care.

Today I got a call from Vandana Srivatava, Room No. 24, Patiala House Court telling me that there is a case that has been filed against me with the file number RD-8123. She also told me that there have been multiple notices sent at my home address in Delhi where my parents stay. She asked me to get in touch with Mr. D K Sharma(advocate) on phone number 9250519869 to get the details of the case.

I called Mr. D.K Sharma and he told me that I have run away without paying the bill of Rs.1500 approx and that he'll send people for collection to my house in Delhi who can harm my parents. He abused my parents and me over the phone and used vulgar language. Towards the end of the call he told me that he'll harm family in Delhi.

I am very upset about this and would request you to please take some action against Vodafone and Mr. D K Sharma specifically for threatening & being abusive.

I have the following information aboout D K Sharma

D K Sharma (Advocate) - Patiala House Court
Phone # 9250519869

I am in bangalore and am not in a position to take action against have and file a complaint personally against him with Delhi police. Request you to please help me with this case

Thanks & regards,
Sushant Agarwal
Mobile # : 09986006920

my cell no is 9833080746 & i want to remove my caller tune ASAP

Me and my family using Vodafone mobile phone prepaid service But the network did not provide me good service always network problem arrise, I try to contact the Customer Support Executive but they are not interested to take my complaint they only want to cut the call.

Last 3 days my mobile service totaly failed actualy the problem not only occur to me but many more Vodafone customer ( In our family we using 5 Vodafone mobile ) we all experiancing this problem My Mobile number is - 9787692038
If vodafone CEO like to call me to my number he can't because of his poor network
Thank you