R/sir i am customer of vodafone live &regular auto renual GPRS conection my problem is when i serching during serch cutof my line.i have dout that somebody pishig my service.my second request pl., help.*****Thank you ***** Vodafon*****

On 20th September 2010, I applied for migration from post-paid to pre-paid and the Executives of Vodafone promised for such a switch within 48 hours. Surprisingly, without activating the pre-paid service my in-coming calls were barred thus causing inconvenience to every the callers and the receiver. Till today, despite the visits to the local Vodafone Store in Panjim and talks with the Customer Care Executives of Vodafone nothing is happening. Nobody seems to care for the customers. Very Very poor service... Vodafone is taking the customers for granted...

sir,
actually we stay in delhi for past 3 years. as we transfer to chennai we want to disconnect the vodafone sim.plz disconnect the sim as soon as possible.
vodafone no: 09999975373

I went to Carphone warehouse in April 2007 and took out a Vodafone contract for one year at £30 per month. In March 2008 I received a call asking if I would like to upgrade and take a contract for another year, it was to be a better phone one snag it would be for £35 per month but if I took the phone that day I would receive £75 back at the end of the contract. I was ill in bed at the time and just wanted to be left alone but I did take the year extension (or so I thought). I received the phone which when it came was of a similar type to the one I had been paying £30 for and I was not very happy. I had also at the start of the contract taken insurance for £9 per month. Three months after taking the extension I lost my phone, I reported it to the police got an incident number and contacted Vodafone straight away as per instructions. I was not given any information or support and thought naively that I would get another phone or at least a SIM card. I waited and when I phoned my insurance they wanted a £50 excess which I was not aware of. I have a company mobile so I just thought I would not bother as I was so fed up with the service. I then tried to cancel my service and was told I would have to pay until the end of the contract which they were now saying was an 18 month extension (I had nothing in writing and felt a fool). I was left paying a direct debit of £35 + V.A.T. per month and wrote and cancelled again in January 2010 so that they had their formal notice. I stopped my direct debit in April 2010 and since then it has been a nightmare. They have "mislaid" letters, told me I had to pay even more, denied offering the £75 which I have never received and are now saying I still have £60+ to pay and have passed my name to a debt collection agency. I have phoned emailed but received very conflicting information and have lost all sense of reason. What do I do now????

I have been registered with the National Do Not Call Registry for the last 4 years and do not want telemarketers to call me. In spite of me informing vodafone of the same, i continue to get numerous calls from telemarketers.