VODASHOP BOKSBURG : I bought a blackberry Curve 8520 from Jonathan (Sales Director) last year in May 2010.
For the past 3 months, my bb has been giving me enormous problems. my ALT button, A button and some of the other buttons just dont work anymore. My phone switches off at any given time and screen also freezes. When phone is switched off, it can not be switched on at the power button, but I need to take out the battery and reset the phone in order to get it switched on!
When I contacted the sales director, he didn't even respond to my message, but passed it on to Linda. Well i sent Linda 4 messages before she replied saying "she was still in talks with customer repairs" They gave me no answer as to what to do with my phone and I explained the urgency of the situation that my work and travel entitles me to be on email constantly.

I am extremely disappointed as they were very quick to sell me my blackberry, but I HAD NO RESPONSE AS TO A SOLUTION. They asked for my contact number, which I gave, BUT WAS NEVER CONTACTED. After 3 days Jonathan claimed to be in training. Well he could forward my email to Linda... couldn't he even response via email to me?
SHOCKING SERVICE!!!