Vogt RV
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Category: Travel
Contact Information 5301 Airport Freeway, Haltom City, Texas, United States
Phone number: 817-831-1800
vogtrv.com
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Vogt RV Reviews
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dosha teehee
November 24, 2010
Being sold a RV with damage
My boyfriend and I went in and looked at a RV at Vogt. We found one we liked and we brought to our salesmans attention that the rear on both sides had severe ripples and somewhat soft. Our salesman said he would ask if they would wholesale it out if it had damage. The service mgr and sales mgr stated it did not and it was "structurally sound" were there words. We took them at their word and we took it out 3 weeks ago for the first time and we accidently put a 2x6 hole in it. When we looked at the hole we noticed it had rot on the wood. We called Vogt RV and they told us to bring it in, they would not repair the damage that was apparently there. That was why it had the ripples just as we expected. But Vogt refuses to do any repair or replace but did suggest that the hole we put in it would cost between $500-800 to repair. I feel like we got the one that got thru without much inspection and I feel like they need to make good on damage apparently the former owners neglected to mention or Vogt failed to catch. We would not recommend this RV dealer to anyone we know. So when we repair the trailer ourselves look for a thread so you can see the damage that was there and they failed to catch even after we pointed it out and it will costs us a small fortune to repair. NOT A REPUTABLE PLACE AFTER ALL IF YOU ASK ME. GREAT CUSTOMER SERVICE...I THINK NOT..
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