VOICENATION PBX SERVICES

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Category: Business & Finances

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Buford, Georgia, United States

VOICENATION.COM

VOICENATION PBX SERVICES Reviews

business blog January 21, 2011
HORRIBLE CUSTOMER SERVICE AND THEFT
Company uses deceptive advertising to fraudulently entice customers. When we pointed it out to them, they became very defensive and rude. We had to submit a claim to our credit card company to get our money back for several services that they were to have provided and did not. We had to provide taped recordings of all of our calls with the company to prove the fraud. This included initial calls to inquire and setup service, calls to resolve dispute and calls that clearly showed the customer service manager being obscene and threatening to hurt our business. After our last call to the company they placed several unauthorized charges on our company credit card account for services to harm us and at the same time closed out our account although we were already paid up for the month. This hurt our business enormously, but due to the costs associated with suing an out of state entity, our attorney advised us against taking legal action against them. This is not a company that I would EVER do business with again under any circumstances.

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