Voicevox

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Category: Business & Finances

Contact Information
1001 E. Broadway, PMB 207, Missoula, Montana, United States

Phone number: 866-597-2928
voicebox.com

Voicevox Reviews

Harley10 February 9, 2010

Invalid Charges to phone bill

I just noticed my last month's AT&T bill for January 2010 and found two charges of $14.95 that occurred on 12/4 and 1/4. I never signed up for any voicemail other than the included AT&T that I've had for years that is included.

When I called the 800 number I explained the situation and was told I would also be charged for February. I said I didn't want whatever this service is and was told I would receive credit for all 3 charges in the next 1-3 billing cycles...we'll see!!

I can't believe the phone company lets these hoodlums charge for crap that was never authorized and then do nothing to stop it!!

Michael February 9, 2009

Unauthorized billings

Voicevox first showed up on my phone bill in December, 2008. I first tried to call them and got a recorded message referring me to another number for which there was going to be a charge. I hung up and called again and continually got a busy signal, which is all I have gotten since no matter what time of day or night I try calling. Then I called AT&T. AT&T removed the charges.

In January, 2009, I got the same thing. Same scenario; only this time I made complaints to the BBB, FCC and PUC. The BBB is worthless and let the matter drop because Voicevox lied and said that I ordered their service. How dumb am I? I'm retired from AT&T and get free voicemail! The FCC never responded. The PUC requested a copy of my bill which I am sending to them tomorrow morning via Fax.

I haven't seen the detals of my bill yet fro February, but It's over $31.00 (Normally $5 or $6). As soon as I get my electronic bill, I will be calling AT&T and this time, I am referring it to my attorney.