|
jwahi
July 3, 2010
problem in free calls
we have no free calls sincelast month in short we say that when we have been started with rs.625 como plan with phone no.+911812715525"we have no free minutes for international calls.why?give me answer immidiately
|
|
|
lbassi
July 3, 2010
problem in log on
when i use the voipwise account for international landline calls then problem arises to log on"when ifil password it appears it is mandatory and should be at least 4 characters long but actually the password has 9 characters and always we used it why problem arises during these times?give me reply immidiately
|
|
|
voipwise magduru
January 4, 2010
Voipwise closed my account after I purchased credit
I was using voip wise for about 1 year. IT worked for the first months, but later they started charging me for supposedly free calls. they say on their web site they have the right to charge the calls after they exceed the fiar use policy. Hovewer they never tell what is the weekly limit or monthy for this F...ing fair use time.
Anyway long story short, I decided to close my account, and filled out the form, but they did nothing. I mean, My account was open so, I decided to keep it. I got an email after the closing request saying "we have received your report. Thank you for contacting Customer Services. We will endeavour to reply as soon as possible should a customised answer be necessary. "
Then I purchased credit in order to call my familiy, Still they charged me even though I just bought credit and made the call.
More importantly, they closed my account in the morning. They did not care for the credit I bought 6 hour ago, they did not bother to make a confirmation.
I bought credit after I fill the the account close form. My account was not closed for hours then when I bought new credit, they closed my account.
VoipWise has the worst wervice ever, they dont reply my emails, they do nothing about my problem.
|
|
|
M. Ceyhan
December 23, 2009
Customer rip-off
To start with VoipWise lets you make unlimited free international calls to their so called "free" destinations. But after a while, they limit both the number of free international calls one can make and the number of free days. According to the information on their web-site, once you charge your account with credit, you should be able to make unlimited number of international calls to free destinations within 90 so called "free days". When those 90 days over, they keep your remaining credit, and start charging normal rates for calls to free destinations.<br />
<br />
But in my case, they have already limited the number of free calls 2 weeks after i charged my account with credit, which is a clear violation of their own contract terms. It is now such that i am allowed to make only one free international call every 3 days in spite of the fact that i still have more than 60 remaining free days. I submitted them a complaint regarding that issue, but they didn't bother to reply.
|
|
|
naseemrehman
April 8, 2009
not able to log on
I am not able to log on voipwise please advive/ help me
|
|
|
Khalid Anwer
February 2, 2009
vouchers invalid
Dear Sir,
I would like to inform you that, I buy 10 vouchers 1st week of January from your reseller saudi _calls with the name of Ms.Kholoud.Ther is 2 vouchers are invalid, So, I need clarification from you.
As per Ms.Kholoud it has been charged already but I didn't use.
I am sending you the 2 vouchers, Please check & send me details on which users name that voucher is redeemed.
Vochers no (1) 8524779133052586
(2) 7893750046555354
Waiting for your response.
Thanks Regards
Khalid Anwer
|
|
|
Aqeel Ahmad
January 26, 2009
Password Loast
Some days before I changed my contact email address and by mistake i gave wrong email address, I would like to change it to the previous one which i had taken at the time of Joining VOIPWise. After this I can be able to get my password through Email.
My Username of VOIPWise: aqeel.ahmad
Email When Registered: [email protected] |
|
|
genio
January 17, 2009
no call is going
few days before i recharge 10 euro to my voipwise account. until now i am not able to call anywhere. i spoke only 2 minutes free in germany and that happend only one day. from next day whereever i am trying it shows i am not allowed to give a call and the error code is 08. whenever i want to fill up the form i didn't find any error code but i choose one code and send 2 times to them. a auto generate mail comes from them to my e-mail account and that's all! until now no solve and there is no feed up. i think people should think about this kind of fraud company before spend for that service.
|
|
|
June 13, 2008
Terrible experience
Same here... i too recharged new of 10 euros n then when i logged on for the next time my balance was down to zero... shocked i mailed them but there was no reply n neither an action from their side... i didn't made any calls yet the balance was gone!!!
It will b better if voipwise authorities take sum action!
|
|
|
March 3, 2008
Rip off!
VoipWise is ripoff. They say it is free after some time they charge Eur 0.01 a minute to these free countries. Why they say after paying credit you have 120 days. Now they tell me to pay more even after it should be free for 120 day. Total rip off!
|
