Volkswagen
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Category: Automotive
Contact Information
South Africa
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Volkswagen Reviews
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vwhater
January 29, 2011
Volkswagen Mississauga
I own Touareg 2005 and is now 100, 000km.
"tyre pressure monitoring system fault" sign has been shown for about a year.
I had to visit Mississauga VW for numerous times for the same problems but they couldn't find the exact root problems and they only adjust the tyre pressure.
6 months ago, "Flat tyre" sign shown up and I found a needle on the tyre so I had to visit theme again. The adviser and engineer couldn't find the problem and they just charged me for replacing the tyre. 6 months later I visited queensway VW, and they found that there was a crack on the sensor and fixed it and it charged about $500 to replace the sensor.
Because of inability of "mississauga VW", I couldn't fix the problem during my warranty period and I had to pay for this!
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Stoone
January 18, 2011
VW polo comes with out a spare wheel
I own a VW Polo Cross, I thought its a rather nice car.
BUT!!! Please explain to me what the hell you do when you get a flat tire!!!
In the boot is a pump and some liquid meant for a very small puncture. Now what do you do when the puncture is on the wall of the tire? Well I will tell you, you sit on the side of the road for 3 hours until family or a friend can come and help if you that lucky, cause you cant drive the anywhere at all.
Do me a favor VW South Africa, get your act together and think before you start cutting cost's and leaving your clients stranded.
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Wilma van der Linde
January 5, 2011
Bad Service & Replacements
Company replace clutch plate of vechile, after replacing, they advised that the Fly wheel need to be replace also, why did'nt the mechanic advised before the new part was fitted already. At the same time the vechicle was there for repairing of the turbo, they told nothing was wrong, the machine is showing a problem on the exhaust system, untill this moment, the turbo does not work properly. The symbol Edmissions Garage permanently shows. How can there be no problem. The vechicle is a VW Jetta 1.9 TDI, 2006 Model.
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Collbie
October 4, 2010
Disgrace and embarrassment to own a VW car
My problem started on the 04092009 when i jammed with my VW Polo1.6, 2007 model still under warranty at the odometer of 79506. The EPC sign was on & according to the VW booklet that means there is a mechanical fault within the engine. The car was towered to VW Wonderboom. On the 07092009 the deemed fixed was collected by me from the dealer. On the 80909 the care jammed again & towered to Wonderboom, with the same EPC sign on. On the 100909 i collected the car deemed fixed. On the 120909 i jammed with the car towered this time to Lindsay Saker VW in Midrand, EPC sign on. On the 210909 i was called to pick up the car deemed fixed. On the 250909 i returned the car to Midrand same problem. On the 290909 i collected the car. On the 131009 the car jammed again same problem towered to VW Church, Pretoria. On the 191009 collected the car deemed fixed. On the 221009 i returned the car to VW Church same problem. I engaged VW SA national verbally and even wrote a written complain but nothing positive was done. Now i am car-less but i`m paying every month for these car. I will never encourage anyone to purchase any VW cars, you will inherit their dealership incompetence.
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Couture
September 23, 2010
Out of the thirty days that I am the owner, fourteen days the car was in for repairs
Southern Sea VW sold me a band new Polo 2.0 Classic 2009, unfortunately out of the thirty days that I am the owner, fourteen days the car was in for repairs, and still not sorted out. The workshop manager told me that every car is different and that my Polo is supouse to have these noises. I wanted to give the car back and they told me no way. Even vwsa say that they will honor the warrantee witch I do respect, but they want to continue to change parts from the boot to the bonnet, and the cherry on top is that I would have a three month warrantee on my car insted of one year or 100 000 km. Yet again they want the car again now for a unspecifeid time for repairs and also not give me a similar car while they look for the problems on this car.
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Heelaing
September 17, 2010
I am still waiting for him to return the countless messages I have left for him
Over 2 weeks ago I took my 1 year old Tiguan in to have the faulty CD Shuttle repaired. VW removed the radio to send it away for repairs. My service consultant, Chadley, assured me that they would let me know the cost of the repair or replacement before they went ahead with anything. Well, I am still waiting to hear from him. I have phoned him multiple times over the last 3 days all to recieve the same story from the receptionist: 'His line is busy can he call you back?'. Needless to say I am still waiting for him to return the countless messages I have left for him. I have even asked to speak to the Service Manager to which I have recieved the exact same response...none!
I just want to know what is going on with my car radio!
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Artvein
September 8, 2010
Volkswagen Service not just bad, it is pathetic
What do you do when you have a vehicle, but it is always in the service department, and when you get it back it is still not fixed. Middelburg Volkswagen is that type of business that do not care about their customers and the trouble they are going through when a vehicle is in for a repair or a service. My husband has taken our kombi 1.9tdi in for so many repairs since the day that we have bought the vehicle, after . The aircon does not work, there are rattles all over the vehicle, the door handle is not fixed, at the worst part of everything is that when the vehicle goes in for repairs it is not only for one day but for 3 to 4 day. The they can not even provide us with a Courtesy Car. The excuse is always, there is no Courtesy Vechiles available. If you vehicle is going in for repairs about 6 times in a row, what the hell in wrong with the service, and after all there is always a list of the things given to them that is wrong.
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Storage
September 8, 2010
They refuse to fix it even though i am willing to pay
My car was taken to Volkswagen with a problem. They refuse to fix it even though i am willing to pay. How much more do they expect from us.
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david ed
August 3, 2010
service - customer service
The service dept at this dealership does a terrible job diagnosing problems, fails to advise on potential issues and is very high priced. I had a problem which they failed to find and my car broke down the same day. I tried to get them to pay the towing bill but they just completely blew me off. I complained to their general manager and he was downright abusive. They obviously don't care about customers at all. I've never see such disrepect from a car dealer and would strongly advise anyone to not do business with them
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vandana modi
July 20, 2010
new car
I had booked a Polo around 5 months back when I was promised delivery of the car in 6-8 weeks.I still do not have the car.The car dealer in navi mumbai has harrassed me in every manner possible.In fact I am tired of following up with each and every process.It is as though I am doing the dealer some favour by buying this car.All the enthusiasm has died down of owning a volkswagen, it is the worst experience in car buying I have ever experienced.I did not expect that the world renowned car co could have such low customer satisfaction policies.kindly, let me more how much more car buying trauma I still have to take .
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