Volkswagen

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Category: Automotive

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South Africa

Volkswagen Reviews

Eugene May 10, 2010
Ad promotes violence
I have seen my son get punched hard on the arm when his friend saw a Volkswagen Beetle. Now I see Volkswagen advertisements that encourage this behavior showing people getting packages knocked out of their arms, holding their arms in pain, being startled, etc when someone assaults them when they spot a Volkswagen. I find this very irresponsible and I hope Volkswagen gets punished for the injuries their boneheaded commercial causes.
mousen50 April 19, 2010
Service
The engine light came on in my 2003 Jetta, and it was running very rough, so I took it to Reydel VW of Edison, NJ for service. They said it was the ignition coil and charged me almost $800 for service. Two days after I took the car home the engine started acting exactly the same way as before the service and the enging light came on again.

I took it to Reydel again and they said it was a sensor and charged me another $230 for service.

I filed a complaint with VW America about unnecessary service at Reydel, and after checking up on it, they agreed that the service was probably unjustified. I asked for reinbursement and was flat out refused even after VW looked into it.

The bottom line here is VW doesn't stand by it's products and the technicians at Reydel are either poorly trained or just don't care weather the job is done correctly or not. At a labor charge of $99/hr, one would think they would do things properly and that VW America would be more professional about representing their product.

I have been driving VW's since the mid 70's, but this is the last time I will waste my money on a product whose repair service I cannot rely on, nor a corporation the won't stand by it's product.
aslamr January 28, 2010
Unacceptable service
I recently purchased a Brand New Golf 6 GTI from a VW dealer, and on the 3rd started experiencing some problems.

The vehicle was taken into a local dealership, and the problem only diagnosed after 5 days of stripping half the vehicle and working on this brand new vehicle.

The vehicle requires parts from Germany, and it has now gone almost 3 weeks that I am unable to use my vehicle, and the parts are only scheduled to arrive in SA by mid-Feb.

Volkswagen SA refuses to entertain any of my grievances stating that have to follow procedure and there is nothing they can do to assist beside wait for the part. They are now even prepared to loan me a vehicle and claim that it's the responsibility of the dealer to assist. The local dealers have limited resources, and are thus only able to give me a bottom of the range vehicle last week. This is unacceptable given that the vehicle I bought was a top of the range vehicle.

VWSA's service and attitude stinks, and they have no respect for customers and I think to not believe in customer satisfactions.

This is definitely the last time I will buy a VW product, and I will definitely sell this vehicle when it finally repaired.
Samuell October 12, 2009
Problems all the time
Our jetta car has one more problem now. It smells soooo bad of mildew/mold. When looking up on the net to get rid of smell I have come across many other vw owners with the same problem. They say the sunroof drains are plugging up. The water is going into the fuse box area and down to carpet. yet no one was told about the drains needing to be cleaned out. I called the burlington dealer asking about drains, they said needs to be cleaned with maintenance. Well we had to call the everett vw that did the maintenance and they said they don't do that It doesn't say it in the book to do it.

I am fed up with the smell and ready to get rid of the car. When you get out of it you need to wash all your clothing to rid yourself of the smell. Forget about going into a meeting or giving your wife a hug.

I hear some people are looking at a class action suit maybe. I have to drive it now to the vw place to look at it and I will have to drive with the windows open. ugh it's cold out there!
zuradin April 17, 2009
lottery
is it true...

Volkswagen MOTORS WORLDWIDE LTD.
Internet User Encouragement Promotions
VW Motors
P.O. Box 999
Manchester
MR2 8GD

WINNING NOTIFICATION

We are officially announcing to you the result of VW Motors Email Lottery
Promotion held on the 15TH April 2009 as part of our programs to Launch our new

office that was commissioned on 28th of January 2008 in Manchester United
Kingdom. Your email was attached to ticket number ...with
draw

number... which consequently won you in the 2nd category prize, your email
address has was extracted our electronic email extraction which randomly

selected Fifthteen (15) Lucky Winners of which your email address was among one
of the lucky winner. You have therefore been approved for a payout of a total

sum 250, 000 GBP And a brand Volkswagen Jetta M2008 Car (TWO HUNDRED & FIFTY
THOUSAND POUNDS & A VW JETTA CAR).

CONGRATULATIONS!!!

We also advise that you keep your winning information very confidential as our
security policy demands to avoid double claims/impersonation and unwarranted

abuse of this program by some individuals. The selection process was carried
our through our computerized Email Selection System (ESS) which selects email

from a database of over 600, 000 email address was drawn from all over the
continents of the World. This promotions being the first of its kind will now
take

place annually and we hope you will also take part in our next year One Million
Pounds Pound Sterling International Lottery Game. To file your claim, you are

to contact our Customer Service Unit authorized to conduct the necessary
Verification to enable you receive your Cash Prize and your VW JETTA CAR, (You
will

receive more email upon acknowledgement of this email).

Customer Service Unit
CONTRACTED AGENCY: EDDIE GOODMAN & ASSOCIATE LAW FIRM.

CONTACT PERSONS

Mr. Eddie Goodman.
Phone # :+44 70457 33159
---------------------------
Email: [email protected]
20 Queens land Road, London
SW2 3JB ENGLAND. U.K

You can call any of the claims agents assigned for your claims, or send an
email to them, you are to provide to your agents the below under listed

information as soon as possible:

1. NAME IN FULL:
2. ADDRESS (IN FULL):
3. NATIONALITY:
4. AGE:
5. SEX
6. OCCUPATION (POSITION HELD):
7. HOME PHONE & MOBILE NUMBER:
8. Where would you prefer your car to be shipped? Home Or Office Address?


This program is promoted and sponsored by Frontline group and VW Worldwide; we
intend to use this medium to help individuals generate fortunes, which would

encourage them to expand their business frontiers thereby creating more
opportunities and assisting with humanitarian
Concerns within their immediate environment. All winning must be claimed not
later than one Week of Acknowledgment. After this date all unclaimed funds will

be returned to VW Motors Treasury as Unclaimed.

Furthermore, should there be any change of address do inform us as soon as
possible. Congratulations again from all our staff.

N.B: Anybody under the age of 16 is not eligible to participate in this program.

Yours in service,
Mrs Patricia Peng.
(Programs & Events).

Material Copyright © 2008 The VW Co. Ltd.


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Indonesia Comnet Plus Webmail
April 1, 2008
Terrible quality and terrible service
Claremont VW and VWSA have sold me a brand new car that started rusting from 4 weekd after taking delivery. Since then, the car has been back approx. 7 times for rust repairs/body work issues and general bad quality of workmanship. It has reached the point now where they "repaird" body work issues, but they have completely stuffed up the boot. It no longer aligns with the body and sets the alarm off at random times. Claremont VW and VWSA now refuse to rectify the damage they have done and refuse to return my calls or even speak to me.

I unfortunately do not have the money to go to a lawyer and i suspect that they know this.

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