I purchase a new 2010 Jetta and the Blue Tooth stopped working the 1st day.
Fast forward 5 weeks later no fix. VW is like the replacement part is on back other tough luck.. Wait a while don't call us we will call you.
The quality is good but I would advise anyone not to buy a new VW based on my experience. This is not a dealer issue rather a VW corp. issue.
I know this is a small thing but the fact that they continue to sell VWs with working BT Modules while ignoring an existing customer proves they really don't give a damn about their customers.
Hope your reading VW Corp. I will post this on every message board I can find until you fix it and apologize. Good luck continuing in your present mode of operation.