I HAVE BOUGHT VOLTAS VERTIS GOLD A C FROM VIJAY SALES ON 5 /4/10 THEY SUPPLIED ME DEFECTIVE A C TO ME VOLTAS A C SERVICE HAD INSTALLED THEY HAD INSTALLED AND LEFT THE HOLE OPEN AND TAKEN THE FULL INSTALLATION MONEY AND I HAD TO COVER THE HOLE MY SELF AND AFTER FIRST SERVICING I CAME TO KNOW THAT I GOT DEFECTIVE PIECE FROM VIJAY SALES BECUSE IT WAS LEAKAGE FOR THIS I COMPLAINT TO CUSTOMER CARE ON 26 SEP AND THEIR SERVICE PERSON CAME TO REPAIR THEY TOLD I WONT SERVICE WITHOUT BILL FOR THIS I COMPLAINT TO MR SALONI OF VASAI BRANCH THEY TOLD ME THAT I WONT DO WITHOUT BILL I TOLD HER THAT I AM NOT AT HOME I WILL GIVE YOU TOMMARROW BUT SHE REFUSED TO DO SERVICE I TOLD I HAD BOUGHT TH AC BUT NOT THEFT . FOR THIS I COMPLAINT TO MR KASHYAP AND MR MR VAID BUT THEY GAVE ME THE SAME THE REPLY I TOLD THEM PLEASE E MAIL ME THE SAME IN WRITING BUT THEY REFUSED TO MAIL ME THIS IS HOW REPUTED FIRM IS TATA VOLTAS ONLY KNOW HOW TO HARRASS CUSTOMER INSTEAD OF SOLVING THE PROBLEM COMPANY PROVIDE THE DEFECTIVE APPLAINCES NOW I SUGEESST YOU REPLACE MY A C INSTAED OF GOING TO CONSUMER COURT