I contacted the company to find out how they could help us with our debt. After a lengthy conversation with the person I dealt with, I had the contract e-mailed to me. He then walked me through it and had me sign electronically, which at first I was loathe to do. He then explained I had 3 business days to review the contract and could cancel within that time period. After talking to him, I decided to check the company on the Better Business Bureau's website. The company was not a member and still had a very bad rating. As I looked further on the Internet, I discovered more complaints. I e-mailed their cancellation e-mail address before Monday and on Monday scanned and e-mailed the cancellation form. But come Tuesday am, they withdrew the money from our account. I have e-mailed them to get my money back and have heard nothing from them. I guess my next step is to go into my bank and stop them from making withdrawels.

Vortex Debt Group are LIARS ... First they misrepresented how the program works. Jorge told me that the would work with my creditors to settle my accounts, but, he failed to tell me that they only do that AFTER THEY'VE RECEVIED THEIR $2, 000.00 FEE. Once I realized they are not a true consolication program, it was too late, I'd been in the program too long to back out and get my money back. The have settled with 2 out of 5 creditors, but one of them is now suing me. When I called Vortex, Jackie told me that now that all their fees have been paid, they can work with the creditor for me to make payments to them and send them a portion of my monthly fee I send to them. She emailed some paperwork to me, told me to complete it, and fax it and the petition to the Escalation Dept. When I called again to get the status, Roberta told me a whole different story. Basically, I'm screwed!!! I either have to send Vortex half of the debt to see if the creditor will settle (no gaurantee) or work with the creditor on my own and pay all of it, or let Vortex work with the creditor and pay all of it, and possibly less the attorney fees, but with an extra payment, aside from the monthly payment I make already !!! THEY ARE LIARS !!!