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June 16, 2008
Outrageous Pricing
I had taken services of VRL fro transporting domestic goods from Bangalore to Pune, since I have moved to Pune. The cost for transporting to Pune was about Rs. 350. And this being a courier service, I was surprised to know that they dont deliver to home. The parcel came to some VRL office in Pune. I had to contact them and either get it. I opted for getting it delivered to home since they said they provide the service at an extra cost. It was said Rs. 500 ( from Sadashiv peth to Baner)
But on delivery I was chared Rs. 750 !!.
This is straight away loot. What a terrible corrier service.
Guys... next time do check the full details of delivery of your parcels.
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April 15, 2008
Poor services
Hi all,
I am very much disappointed with VRL logistics. they dont deliver the goods on time and they dont have proper coordination among different branches. They even dont know whether the goods arrived or not, if arrived they will wait for the vehicle to full and then only they deliver the goods.
we've booked some household items in hyderabad and told the VRL logistics to deliver them on sunday or saturday (we've given 6 days). they delivered them after 10 days and its on working days. they called us saying that they are coming to deliver the goods on tuesday 11:00 am, i've taken my PM's permission and went to home and waited for 4 hrs at home and finally i returned to the office after calling the VRL logistics(Andheri) many times, they took around 5hrs time to deliver goods from sakinaka branch to malad. i am very much dissatisfied with VRL logistics and advice u to choose a good logistics/packers&movers.
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