I had a service recall on my 2004 VW Golf for the sunroof drain in May. They had to clean it out or it would get backed up due to a defect/flaw. Before I knew there was a recall my headliner got wet and I did not know why, and I live to far from the dealership to get by there. So I had to just air out my car, but my headliner was stained and the car smelled bad for a month. Then in May I had my car serviced and I was told after I had left and called back to talk to the dealership that yes there was a recall and they had done the repair. So I thought that they should replace my headliner because it was damaged due to their defect. In October I went to a different dealership and they took pictures and sent them to VW customer service to see if they would cover my headliner. After several weeks of dealing with them, and talking directly to VW they told me that due to age and milage they refuse to repair my headliner. I told that was unacceptible. They refused to change their minds and have out right refused. I want to know what the age and mileage on my vehicle has ANYTHING to do with the damage caused by their defect. I will most likely NEVER by another VW car again!!