Is VWSA in contradiction of their own standards?
How can VWSA state 'You will love them because they have been loved' on their website and ad material when the mastercar we bought has been confirmed to have been repaired by a non vw approved workshop prior to our purchase.
If the car was 'loved' it would have been repaired and painted at an approved shop.
Now the evidence is showing of substandard repairs.
Is this a mastercar?
VWSA did not inspect the vehicle or bother having it done by an approved expert, Why?
Is it maybe that the expert will confirm that the substandard work should not have been accepted.
VWSA further states;
'Volkswagen Mastercars are put through the most stringent of quality checks making sure that the car you get is as good as new'.
Question;
How did the GTi pass this 'stringent quality checks'?
How stringent can this check be?
Also according to the mastercar 80 point checklist, which a copy of, was supposed to be in the glovebox, according to the checklist,
which we never get.Furthermore it states:
"vehicles with substandard repairs not to be sold as mastercar".
I managed to get a copy of same from another dealer as the dealer that sold the car to us refused to give us our copy. ..Why?
So just who did the 80 point check?Did they do the check?
VWSA states;
'Ownership guaranteed'
The car was sold to us as a one owner original car
for R210 000.00.
It now appears that this car already had 2 owners.
Is this guaranteed ownership?
What about the dealer Charging an expired warranty for repairs?
Does VWSA allow that?
What about the fact that the dealer did not activate the mastercar warranty?
Is that allowable standards by VWSA?
Is VWSA allowing their franchisee to operate in this manner and deny the aggrieved consumer recourse???????
Why is VWSA turning their back on these blatant acts of illegal activity and breach of their own codes of conduct, etc?
Somebody tell me I am dreaming...Is this now allowed in S.A.?
These are "red card" issues.