My oil pump failed under warranty and VW wont cover it because they said that the place I took it to didnt use the right synthic oil. When I showed them that it was synthis oil and it was even within VW'S specs. They still wouldnt cover it under warranty even though they knew they

Volkswagen has had major oil problems with its engins for years while denying it. I and my family have been loyal VW customers for years, but no more. I have a oil sludge problem now with my passat and now VW wont stand by the warranty. The worst part was their lack of caring and responsibility. This is absolutely the worst company to deal with on any problems. They call it the customer caring dept. ... HA HA HA. they must sit back and laugh. Just because I dint have my oil changed at the dealer they refused my warranty when the oil pump failed even though I used the recommended synthic oil. I have contacted a lawyer and I'll let everyone know of the outcome. Someone has to fight them.