I was on the Wachovia website wanting to give positive feedback to a Wachovia Employee. I found on the Wachovia website which stated the following. Senior staff members may not need quite so much praise and encouragement over learning new skills, but they emphatically do need praise and encouragement for their effort and commitment. Most employees, and indeed most bosses, feel that they do not get enough meaningful positive feedback. Everyone would benefit greatly from more thoughtful and clear interactions of this kind. Here is the link. Toward bottom of page.
http://www.wachovia.com/small_biz/page/0,,447_972_1695_1946_1963,00.html

I called Wachovia to give a District Manager a positive employee performance appraisal. I only have a free checking account so I only get 2 free 'ACCOUNT INQ PERSON TO PERSON' calls per month. Each additional one is $2

Banking Definitions - http://www.allbusiness.com/glossaries/banking/4941812-1.html
Definition of Account Inquiry - request for a copy of an individual's account history.
Definition of account history - summary of a deposit account's activity, including interest earned, during a particular period.

This call had nothing to do with an ACCOUNT INQ yet I am charged $2 for this. I feel good about what I did and was also told this appraisal would go to the president of Wachovia.

But being charged $2 for this? Do I feel ripped off? Absolutely!

After having an Wachovia account for 20 years, since i turned 18 in the year of 1999, now at the age of 28, It is extremely sad to say that I DO NOT recommend Wachovia bank to anyone! They are a major scam, and treat their customers with no respect. They avoid situations, and only credit customers back with overdraft fees the $35. and how ever many they have when they are in fault. As of right now, I am currently getting a run around between the dispute Department and the bank itself because on 11/05/07 I realized that I had $99.95 withdrew+ a $35.00 overdraft fee to my account from a credit card company of Millinium Bank. I then realized that I never even applied for a C.C for Millinium Bank and that My Identity has been STOLEN from me and used to apply for a credit card from Millinium bank. I called both Milli. and Wachovia to notify them and hopefully recover my $99.95. On the same day of Monday,11/05, I went into the branch and filed and signed a affidative to relieve my money. The bank said they would fax this paper to Milli. Bank that same day and we Later find out that this was done wed., 11/7/07 and that the $99.95 would be back into my account on that thursday morning. After finding out that the money was not in my accnt. that thursday morning and that I had been ridiculously charged a $2. person to person fee on top of that, I called again on friday to find out that My money wont be in my account until Tuesday morning of the 13th(which is today). Still, Nothing in my account, The good thing is that Wachovia did credit me back $140. after charging me $35.00 overdraft fees FOUR TIMES. They think that now, my problem should be resolved, but it's actually an avoided situation on my part. After being told today, and speaking to the Dispute Department, which told me that by This Friday, 11/17/07, My money for $99.95 Should be in my account by that morning at 12/1am . In the mean time, this is where i am being scammed. On top of the $99. I am overdrafted again, another $70.00 for 2 overdraft fees of $35.each. As well, I have a big check that is going strictly to my rent that needs to be paid tomorrow, and I have to cash this and they refused to cash it, that they have to take $72.oo out of my check to cover my fee's. Again the Ridiculous $2 service and the $70. overdraft fee. Which brings me back to the fact that if my $99.95 would've went into my account when to be posted today at 12am, I would only have saw $25.95 of it. This is where they start to scam people and avoid the whole fraud situation and my identity theft. I think that this is very unethical of such a bank that is suppose be there to help protect their customers. On the same day, Today, 11/13/07 I contacted Millinium Bank, which is trying so hard to help us out and give us ways to get back at Wachovia and help get our money back, My Fiance and come to find from that bank, The such lovely of a wachovia bank, never even faxed the form to them like they said they did, so really getting my money back to me by Friday,11/17/07 really isnt happening because wachovia LIED about the fax to the bank. My Fiance, and I threatened Wachovia Bank to getting a lawyer and taking them to court, prior to finding out that they never even faxed anything. Now, the court issue will begin, and i am definitely changing my bank... and its not going to BANK of AMerica(which is another bad bank) This whacked bank has a tendency of Delaying the most important issues as far as customers go... best advice, STAY AWAY FROM WACHOVIA! Its really sad to see this happening after 20 years of service with them... Never saw it coming and I even heard bad news about them for a long time... GUESS I SHOULD LISTEN TO FORMER CUSTOMERS FROM NOW ON.

Hi,

I was Wachovia bank customer for about 3 years now. One day a customer representative called me to explain the improvements at Wachovia bank. I asked him to send me the documents and said I will go through them at free time, he agreed and we disconnected the phone. 2 weeks late I get a letter from Wachovia bank stating that the credit card application has been rejected.

I called Wachovia bank and asked them why did they apply for a credit card with out my approval, they said it was a mistake and only thing they can do is remove the inquiry on my credit from the major credit bureau's... and no response from them... every time I call them, they say that they will send an email to representative who is handling the case, and she will get back to me..but still no response.

If this is the case how can we even trust banks...

Bhavani

Parents, now deceased, had CD with Wachovia unknown to estate executor/trustee of trust. POA, will, etc. already on file with bank; when account closure requested to estate, bank correctly requested amendment to trust showing successor trustee. Successor trustee was named in notarized copy of amended trust.; faxed immediately to bank with specific request to expedite. Four days after fax, Wachovia then sent letter via snail mail to deceased father (bank had both death certificates) asking that he (who was dead) get his signature notarized naming successor trustee (already named, signed and notarized in amendment to trust supplied to bank). Letter was received 8 days after fax requesting "expedite." Bottom line: nobody cares at this bank. As one of two sons and the 1st successor trustee, I was told that "...Wachovia doesn't have to do business with you, as you are not our customer...". I've initiated a formal complaint with the North Carolina state banking commission. After numerous promised dates have gone by, the bank today told me that the check was sent via overnight mail yesterday; as of 8 pm tonight, the package had not yet been picked up by UPS.