After nine years with Wachovia Bank, I have had about four separate incidents where an unknown company withdrew money from my checking account. I contacted the Card Services/Fraud Department and I reported that I did not know anything about this company and did not authorize the debit from my account. They would refund my money, but after the fourth incident the csr in card services threatened me that my account would probably be closed because I reported this fraudulent activity. Yes, it happened, I was contacted by a nasty member of the Wachovia "Fraud " team and told me that she had closed my account and she would re-open the account briefly for me to get my money out or I would lose it. This very pleasant team member is Kimberly Roach and boy is she a "JOY" to converse with. She informed me that since 2004 that my account has been compromised four times and therefore it would be closed. People, these incidents were never over $50 and I was totally shocked. Since then, I have learned that WACHOVIA BANK is a very fraudulent company and will do anything to overcharge you in overdraft fees, even withholding your direct deposits to throw a few overdrafts in to make some money. This is robbery and
I will tell everyone I meet how they operate. The more I think about this, I think the "unknown" company was a division of Wachovia. PEOPLE BEWARE!!!

My father has had an account with Wachovia (plus the many former names they've been under) for well over 30 years. He recently opened a checking account with them but his social security gets direct deposited into his savings. He usually doesn't keep any money in his checking account unless he has a bill to pay. Long story short, 2 companies presented "checks" to his account totaling about $450. Even though there was $0 in his account, Wachovia paid these UNAUTHORIED "checks" AND added the non-sufficient fund fees as a "Courtesy" to him. He expressly and repeatedly told Wachovia under no circumstances should any items be honored if there wasn't the funds in his account. Did Wachovia listen? No! Their "Courtesy" is costing my father about $500 that he doesn't have. Not only that they're making him investigate these unauthorized items. If/when he can pay this balance off, he'll be closing his accounts with Wachovia as they certainly don't value him as a customer. Guess he's not rich enough to be valued. Also, I put in a complaint with the PA Banking Dept. they told me they couldn't handle the complaint as Wachovia is a federal? bank. So I filed a complaint with the federal banking commission. We'll see what happens.

I recently just had Wachovia take $140 in overdraft fees when I had $250 in the bank for transactions clearing. When I called Wachovia they agreed that I had enough money in the bank but refuse to five me the fees back. I am closing my account with them and I advise you not to open an account with them. Very poor customer service and not customer friendly at all. I don't know who can afford to just give their money away. Maybe this is there own form of bailout. They will not be using my hard earned money for their bailout.

I had a checking account at another bank that was closed by the Office of Thrift Supervision. That bank mailed me a check for the residual amount in my checking account with them. I deposited that check into my Wachovia account. However, it was returned to Wachovia as being unpaid. Wachovia promptly debited my account for the amount deposited and then charged me an additional $10 returned item fee. I called Wachovia, explained the circumstances, and requested the fee be reimbursed, all to no avail. This was a case of adding insult to injury.

I made a mistake and did not record a $500 transfer in my checking account register. Incidentally, I was charged an additional $3.00 fee for making this transfer. In any case, this failure to record the transfer led to a situation where the account was overdrawn. I was promptly charged a $35 NSF fee for that transgression. This is the only fee within the past 30 days that I accept since it was my error that led to this fee being charged.

The firm that had submitted the item that caused my account to be overdrawn automatically resubmitted the item before I knew about anything about the first overdraft, which led to another NSF condition and yet another NSF fee of $35 being accessed my account. I called Wachovia and again explained the situation. Again, I was not successful in getting even the second $35 fee refunded.

All of the above has happened within the last 30 days and I believe this is indicative of Wachovia’s modus operandi.

This is clearly predatory banking practice through the use of excessive fees. When I consider this against the backdrop of the massive bailouts of financial institutions—including Wachovia—over the last few years, and at our expense (i.e., the taxpayers), I find that I cannot in good conscience continue to business with a financial institution such as Wachovia. There are simply too many clearly superior alternatives out there.

on april 9th 2010 someone deposited a $1000.00 into my account, when i called wachovia on sunday i was told who made the deposit and was told since i knew the person, i should contact the person and write them a check for the $1000.00 deposit and that would clear everything up . Well that didn't happen on the 12th of april i wrote the person the check and on the 13th the check was cashed, also we were told to contact the fraud department and put a stop to the fraud complaint which he did. well on the 13th there was another $1000.00 withdrawn from my account by the bank. when we realized this i contacted the bank and was told there was nothing they could do, which i think is bull because if the bank didn't give out mis information this would have never happen. and since the banks have insurance on there money i feel they should return my money to me, i am on a fixed income and can't afford to give any one $2000.00 and i feel that the bank made the mistake and they should fix the problem.