Wachovia Bank
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Category: Business & Finances
Contact Information United States
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Wachovia Bank Reviews
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lcalabresesec
November 13, 2009
overdraft/nsf fees
I was a Wachovia customer for at least 9 years, and in 2002 I began collecting Social Security Disability benefits direct deposited into my Wachovia checking account, during the past 5 - 6 years the bank must have charged my accounts $3, 000 to $4, 000 in fees, some my fault some not my fault, is their anything I can do in order to get some of that money reimbursed? I finally had to let them close my account in September, 2009, and now they are charging me a $580.00 collection fee.
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ayeredsalsa
October 21, 2009
poor service, counterfeit check
I received a check from sum out of state guy who wanted to buy my car parts which i was selling. This check contained large lump sum of money. I brought the check to my Wachovia bank which i have a account with. They gave me all that cash right there. I was shocked because usually they hold the check until it gets cleared, especially an out of state check. Well i found out i was being scammed by the guy who sent me the check for my car parts. It all started with communication online and I gave him my address to send the check and says his receptionist sent out the wrong check so for me to keep the amount for the parts and send the rest thru money gram which i did... Next thing i know my account is negative the more than the amount on the check. I flipped out and he sent another check without me giving him permission to. Well i caught on to it too late... I filed a police report and told Wachovia my situation. They referred me to the fraud department, they gave me a case number and everything. I fax them all the emails, my bank statements, police report etc... They never called me first of all, i always had to reach out to them. I receive a phone call from the fraud rep. that was handling my case and she told me they couldnt do anything about it, i have to pay off the negative...What great help they were...
Not only did they treat me like a worthless customer, now my account that I've had with them for years is negative and useless, i've been scammed, and they took all my money from my account and direct deposit account to pay off the negative...left me with nothing..I been trying to get someone to handle my case and every rep. tells me the same thing... Im pretty sure something can be done... Yeah I was stupid for falling for the scam but the bank is even more stupid for cashing a fake check... I took the second check to the police and they clearly saw that the check was a fake just by looking at it... So who's fault for cashing that check?
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goddessjessickah
October 8, 2009
horrible overdraft fees
Wachovia is horrible! if you dont have enough money in ur acct they overdraft u and charge u $35. ok im fine with that of course if im aware of it! i had $68 in my acct. in the view holds option i didnt see any pending orders so to me that means that nothing else is going to be taking off my acct. ok so i did 3 separate orders at snapfish.com for 2.06 each. then i ordered soemthing at the lakeside.com for $15. i had a total of $50 in my overdraft protection acct linked with my checkings acct. so now watch wat they did!!! they never updated the wachovia.com website so i wasnt aware of anythin bcuz all of the things i did purchase before the things i just listed were already on the list as "processed" purchases but the bank never deducted the money off the acct. so the 3 orders to snapfish and 1 order to lakeside is a total of 4 transactions so they CHARGED me $35 times 4= $140!! then they transfer the $50 to my checkings which is fukin crazy bcuz it would of been enough to cover those 4 transactions. then all of that $50 is gone used to pay for part of their overdraft fee then something pops up on my acct from liek 8days ago for 4.95 and then thats another $35...
another time ... i get direct deposit on thursdays so usually i stay up wed night till 12 to see if the deposit went thru. usually by 12:15 its there. ok so now i have $438 on my acct so i go to withdraw $20 and to get some stuff at the gas station and put gas in the car. mind u when i call and check online it is saying that i have 438..right? so the next day i check my acct (i check it everyday) and i see they are charging me overdraft fee $105!!! i call them and ask them wat da hell is goin on. the stupid lady tells me i didnt have money in my acct. i kept asking her y is it that i got charged wen i heard my balance and she could not give me an answer! then i told her sign me up for overdraft protection.. and here goes another story
i have $98 in overdraft and i overdraft my acct and the overdraft doesnt even do anythin so i get charged 210 by them. i called and no one could help until i demanded to speak to a manager who transfered me to some lady that refunded me back the 210 plus the 105!! and some other things when i 1st open my acct..
sometimes when u deposit money into ur acct u cant access ur money until the next DAY!!! thats horribleee
i hate this bank with all my heart. citi bank is the best bank ever!!! my acct has been overdraft $8 for 3months and they haven't charged me ANYTHING!!!
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Ssst
September 25, 2009
Awful bank
My grandmother is nearly 80 years old. For years she's kept all of her money along with a reasonable CD account with Wachovia bank. However when she was sent to live with me and my mother we found that she was broke. Hundreds of thousands of dollars that she had at one point- all gone. Wachovia bank tells the story that someone called and transferred all her money to her son in laws account including her 50 thousand dollar CD account. Wachovia holds no responsibility and tells me that large amounts like such can be transferred on the phone and admits no fault to transferring her money into her son in laws account even though his name was not on any of her accounts. Wachovia gave away thousands of dollars. She now cannot afford a lawyer to go after her son in law or the bank. Her life savings was given away and she was left with next to nothing. this is a disgrace and somthing needs to be done.
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Tremma
September 15, 2009
Awful bank
In Nov.2006 I opened a free checking/savings account with WACHOVIA BANK with the intention of transferring funds and converting from Banks. I decided later not to change Banks and to maintain my funds with my current checking and savings Bank account. Normally a Bank account is automatically considered closed if their is no activity by the account holder in 6 month's. Although, WACHOVIA all of a sudden started sending me bill notice's in Aug.2007 for the amount of $1, 251.08 with no explanation for the charge's. This left me with no idea for the bill notice's, especially since I had never utilized the checking or saving's service's nor had I made any deposit amount's. I had not stepped back into the WACHOVIA BANK since the opening of my free checking/savings accounts, nor did I ever make any type of deposit to the account.
This gave me incentive to investigate the whole situation which after going through the red tape with WACHOVIA BANK I came to find out that anyone who has your account number can attempt to withdrawal from your account and if the funds are not available then your automatically charged a fee. This is by far the most non-customer oriented way for the Bank to easily collect funds from there customers of course if it's legal. Of course if by any chance WACHOVIA BANK can legal take customer's hard earned money by charging for inefficient funds then if you read between the lines it says their 1st priority is not there customer's.
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kconnor
September 14, 2009
EXCESSIVE DEBIT CARD FEES
My 20 year old daughter lives in Nashville and as her dad I take care of her banking needs at a Wachovia Bank in Columbia SC. During the 3 day bank holiday of Labor Day weekend she had an overdraft of about $150/about 15 checks. Four of the checks were less than $5; Five less than $10; Four less than $15; and Two less than $35. Fees to save my daughter the embarresment from a declined debit card purchase-according to the finance branch manager-were $525. Tuesday morning when the overdraft appeared online at the Wachovia website I made a deposit to cover the overdrafts occured over the holiday.
He denied that $525 had anything to do with a profit but said that all banks charge this fee. This is probably true but you would think someone would put their brand at a higher, more ethical level rather than use the excuse that all banks do it.
Why encourage your customer to use online banking if it takes a holiday and delays in reporting accurate account information. The bank manager encourage me to have my daughter be more responsible and create a paper trail for her account. I agree but wonder why we need duplicate accounting systems to maintain accuracy.
Lastly, don't you think fees such as the above are excessive? You calculate the rate of interest on $150 for 3 days.
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irishone50
September 14, 2009
overdraft fees
wachovia bank started charging me nsf fees when i had enough money in the bank to pay the check for which they were charging me the overdraft fees for. they are stealing right out in the open and nobody is stopping them. i have gotten an attorney because trying to talk to wachovia is like talking to a wall. they offer to refund as a courtesy some of your nsf fees. i want all of them back i had enough in my account to pay for these. i have since quit putting money in the account and let all checks bounce because i did nothing to create the overdraft fees.
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brob
September 3, 2009
overdraft fees
A few years ago, my son was 18 when he went away to school in another state. He purchased gas for his car using his Wachovia debit card and the gas station held more than the purchased amount. He did not know that the gas station would do this. He then purchased another item and he was three (3) cents overdrawn on his account. Wachovia used the overdraft. I had already called the week before to cancel the overdraft option on his card. Wachovia is charging him $40 for a three cent overdraft. My son never used the card or this bank again. This has gone to collection and it is now on his credit report...all for three cents. Since the overdraft was removed, the purchased should have been denied.
I do not know how to fix his credit report now...it's a mess for him to try to get another credit card at this point and his credit is now ruined. Can anyone help? He would be more than happy to pay the three cents but not $40. He is a full time student and does not work so he has no income at this time.
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Drained Again
August 20, 2009
Overcharged
I found one of the tricky, underhanded ways Wachovia makes money of you is when you want to obtain money from your account, you use an A.T.M. machine. I was not sure exactly what my balance was, so I asked the A.T.M. to display it . I was told my balance could not be displayed at this time by my Bank. Nice move on Wachovia's part, sure racks up the overdraft charges for them. I ended up having to guess my balance and overdrew my account by a couple of dollars.
Thus having to pay Wachovia $35 in overdraft charges.
Why cant Wachovia give me my balance from any machine when I ask for it . I am standing in front of a machine not a line-up in a check-out, there is no problem with me being embarrassed. I would prefer to be told I had insufficient funds than robbed of $35 in the name of Wachovia being benevolent towards me ! What a lie and a farce, it is legalized thievery at the very least !
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Cindi in Lakeland
August 5, 2009
overdrafting
I have had my checking accout with this bank location since 1977. It has switched names several times and is now Wachovia Bank for the past several years. My account number has never changed...I also have had the same job for 17 years and direct deposit for most of that time. Wachovia Bank does everything within their power to cause a overdraft on your account. They will charge you an overdraft on an overdraft. In this past month, the bank has charged me $325.00 in overdraft fees. This started because they cleared a large check first and bounced 5 smaller checks causing overdraft on each one of $35.00 each. When calling the bank, all you get is well that is how its done.
Service is really poor and they don't even treat you like a human, your just a number. I guess it is a bank for the rich...definetely not the everyday working class people. Just yesterday I was charged a $35.00 fee on a over draft payment that goes thru the bank for $10.00. The list goes on and on and on. Unless you are rich, , , , , , stay away from Wachovia...
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