They have deducted a $20.00 ATM withdrawal from my account that I did not withdraw and they claim it will take them a week or longer to "investigate." They also charged me $420.00 in overdraft charges even though my account had a positive balance and enough money to cover all outstanding checks until they deducted $420.00 THEN started processing my checks. How can they get away with this this? I am making an appointment with an attorney on Monday and filing complaints with state and Federal authorities.