29I opened an account with the bank in November 2009, I had my check and requested to cash it. I requested for the manager to assist me as well with an account she lead me to one of the representatives in order to assist me with an opened account they explained to me the procedure in which sound indifferent, although I still responded as a consumer would I was told my check had to be deposited in the account in which I was opening, as this w3as the only way in which it could be cashed . my check had to be held for 72 hours. This was a friday so I was t old I could not get any money out of the accoount for two days .I was not given a debit card nor a credit aplication, as I had requested at the time in which this account was opened, I was only told I had to wait to recieve this card in the mail, as far as the credit card this was requested on line by their representative.
I was shocked to the whole situation, as it definitely opened me up to identity theft on behalf of the representatives.
#1 I should have been given a debit card"temporary" card in which was supposed to be used until I was to apparently recieve my card in the mail. This did not happen I was told mine would be mailed to me .
#2 I had a government check from the u.s. treasury department social security, Why did I have to put it in the account for 72 hours, Who all benifited from that?
I never heard of that before.
#3 it cost me 100 dollars to open this account not the normal cost of 25, 00 to 50.00
#4. ISince then I notice that the branch turned from the world savings to wachovia to the wells fargo. I am taking the response of this and deciding as a member of the wells familf perhaps they were after my family trust account? at any rate I have taken a great lost in the destruction in which this has caused me
#5 I further investigated the fact that the young lady in which claims to be the bank manager in also named Stephanie? this amazes me and I was definitelly robbed of my credit card report and atm, and possibly a copy of my check was as well robbed I have contacted the office of comptroller for the currency on this one. Please make note of this and send mme a proper referance # in regards to this complaint as I will need this for my record. I am a member of the wells family and I think I have been robbed Please contact me at P.O.box 383, San Bernardino, California I am going to request for this address to be added to my property list .