I was a customer at the Waffle House in Griffin Ga on the North Expressway. I placed my order for my food and watched the cook come inside the store from smoking a cigarette and handling the order book, and then I asked him if he could change his gloves. He went on to start swearing the situation calmed down and then the food was cooked. People that had placed their orders after me was receiving their order so I got up from the table in which I was sitting and asked the lady that had taken my order was my food done and she answered no that she messed up the ticket because she was in training and that he would have to redo it. I then told her to cancel my order and then went and sat in my truck . I would estimate that about twenty minutes later the guy sent an officer out to tell me to come and pay for my food. Then when I refused to pay for the food because I canceled my order, I was told that I was being placed under arrest for theft of services.

My family and I ate at the Smyrna, De on April 15 at about 4 a.m. location this morning. I have always gotten good service at this and other locations, until tonight. While we ordered our food, the cook went to his car and spent time talking to a woman, when he returned he went straight to the grill without washing his hands. When our food arrived there were several mistakes made (wrong toast, missing onions on hash browns and we had to ask later for my chili). We asked the server to simply fry us up the onions and bring them out instead of remaking the whole order. We had to ask the cook for refills and asked for my chili after ate my meal. When we asked the server about the onions she LOUDLY announced, “They’re coming alright!” and continued to run her mouth to anyone and everyone in the restaurant about us. My sister in-law commented to the server “I’m sorry but we did order it that way it’s not our fault it was wrong.” Then the waitress said” look I do not have to serve you. I’m not bringing you your toast now” to which we replied, “well don’t expect a tip with that attitude” she said she did not care and walked away ignoring our request for her and the cook’s name. She came back with our receipt (her name scratched off) and ran her mouth to every customer in the place about us using very colorful language. We ask the cook, who was quiet through all of this, what her name was, his reply was “Dave” we said no her he said “Donny” and she laughed aloud. The scratched off name looked like dauphine or something close. At that point I said “if you’re not serving me I’m not paying” she replied “I don’t give a s**t it’s not my money”
I can’t tell you enough how mad and astonished that anyone with this type of attitude has a job working with the public. I am done eating at Waffle House at this point. I have never been treated with such disrespected at any place ever. I will be spreading the word of my experience to everyone I know.
Thank you
Mel Barnhart

The Bill was 23.49 -I gave the waitress 30 dollars she rang up 63.49 -then when fellow employees tried to assist her she -she held up her hand took cell phone out of her pocket and calls her mother to try to get her to explain how cash register works in meantime I am waiting a good 20-30 minutes-as she was still clutching a 20 and a ten in her hand I asked a male employee to give me the ten back which he retrieved from the obvious stupid waitress and I gave her four dollars.I gave the cook who is knowledgeable a five dollar tip-however this idiot does not need to be working at waffle house until such time she can count and not need to call her mother for every customer!

if i had to rate it, it'd be well below 0.
service? horrible! one of the waitresses just stood around talking to her friends.
the cook never washed his hands, ugh!
and our waitress was the rudest person i've ever met.
the eggs were undercooked, the waffles were too.
i bit into something crunchy in my waffle that didn't taste like food at all.
i'll never be going back to that one, and i'm very angry that i spent 20 dollars there.
their atm was down and no one told us.
horrible place.

Manager was very rude. The waitress was not nice either offered poor service. Waitress name Paula Spradlin.