We arrived at Unit 440 off Montague Ave. on July 14th at around 8:45pm and there were no customers but all the tables were dirty. We stood and waited or someone to come and clean them. We ordered our food and i told the waitress please cook my eggs very well. she brought them back almost not fried at all. she took them back to the cook and he complains about how i want it! my son ordered a chocolate milk, she brought him a coke. as we were eating, two waitresses went into the back and started yelling at each so loud it was unbearable! The waitress just hovered over our table and kept asking literally every 2 minutes if my husband wanted more tea after he stated no the first 2 times. I then made up my mind that I will never return to this location ever, ever again! This was ridiculous! No professionalism in this place at all!

Need new manager someone who will be able to hire and train new people. Need someone who will give the people who work there what they need from the stock room. Need someone who will come and cook the food good and fast. They try to get other shifts to work second shift and there is no business there. They need to pay second shift waitress medium wage until business builds up. Someone help before the good people who are there decides to leave.

I like Waffle House

The waitress' are either to old to be a waitress or to rude.
The cooks are to slow. All around service was awful. Waffle House is not what it used to be. I have a family of 12 to 15 that used to go at least once to twice a week, now we got to find a different place to go. Thats sad that we as the public has to suffer such bad service.
My name is Evelyn Pele. My phone number is 270-904-1268, I would like someone to apologize to my family and I.

My roommate works at the Waffle House here in town as a grill operator. She has worked off and on for Waffle House in a number of different locations for about 14 years and NEVER has she EVER had so much trouble in one store. Her previous boss was bad, but her new boss is a racist peice of crap. It was thought that under new management that the store would run better but its not. She has hired only family and friends, only hires black or ghetto white girls. 90% of the employees are drug addicts be it pills or others like weed, and none are there to "sell eggs only ass" as my roomie puts it. First shift gets everything pulled for the shift that they will need, Second shift is the prep shift and NEVER does the prep work, and Third shift NEVER has enough of anything to do a good sale. Not to mention that third shift, the shift she works, has the WORST employees ever.

Her boss doesn't seem to care when my roomie, we'll call her C, complains to her, but if anyone else does, then her boss, we'll call her J, will deal with it. Her co-workers on third are T and S. T and S are friends and tend to cause a LOT of trouble for C. They say things that aren't true, flirt with everything that walks in and has a penis, and comes in drunk, high, or out of uniform. If C were to do any of these things she would be suspended or fired. C told J that the reason she didn't come in to work for a weekend was a mental break down along with a few other things, doctors note and all, and J was the ONLY one she told, now all of 2nd and 3rd shift know why she was out.

Her boss J told her that while she was gone, drama in the store was down, which is bullshit because C got four voicemails from customers calling to complain about service for the weekend she was out AND the two she was suspended (She only works Fri, sat, and Sun). People were walking out because their food was horrible, the service was even worse, and the general experience was just bad.

C is a master grill operator and gets paid minimum wage when she should be making 10 or more an hour. She is the lowest paid cook there but is only 1 of 2 out of the 7 cooks on staff that are qualified as a master grill operator. She is not allowed to wear her ball cap that says MASTER GRILL OPERATOR because its "not uniform code" and it makes the other cooks "jealous" according to J. The hat IS uniform code because it was given to her by CORPORATE not franchise. C is manager on 3rd because she is the cook, which makes her the boss when the boss isn't there, but NONE of the employees listen to her, and then she gets chewed out by J, even when J KNOWS that the employees don't listen.

T is going into the MIT program and came in higher than a kite, the district manager S, asked her if she was cause she looked it, and T said no, so S marked that she had a drug test when she didn't, but C had to actually go get one, and was STILL denied MIT when it came back clean, because she wasn't "qualified". She keeps getting passed up on raises and bonuses, but everyone else is getting theirs. Her boss J keeps putting into effect rules that are NOT Corporate rules, like no purses can be bigger than six inches long, and six inches deep... thats a dollar bill in length and depth... bullshit.

The list goes on and on about this bull that she has to put up with. C is at her wits end and would like to file a lawsuit against Waffle house but there is a paper she signed that says that basically she can't without finding a loophole somewhere, so if someone could help me out, please email me at [email protected] with any information you can give me.

PLEASE!

this is a follow up to the e mail i sent jan. 2010 about the awful service we had dec. 29 2009, the hairs in our food . service ect. the waffle house was at the exit I 85 north hwy. 129-11 Jefferson ga. After talking to a manager in corporate office i felt like he was really concered, but i have doubts because he offered a 20.00 gift certificate which was never recieved, he offered i didnot ask, maybe customers who eat at waffle houses really don"t matter! Just A Thought. Gerald K. Floyd
P.O. box 519
Milner, Ga. 30257