I have a pre paid visa from Wal Mart that my paycheck and my husbands are direct deposited to. We had friends in town and they purchased tickets to an amusement park wich should have been free. We were told by the park to have them reimbursed when system was fixed. It wasn't fixed until our friends were out of town so it got refunded to our card. 2 days later they froze up the prepaid card rejected our paychecks. We called and they said if we faxed them certain documents they would release the hold in 24 hours. We faxed everything and they then promised it would be taken care of in 3 hours. 3 days later still have a block. It is supposedly being forward with urgent on it yet nobody is doing anything !!! We can not access the money that is already on it and our pachecks have been refused so we have to wait for our jobs to reissue paper checks to us. They dont realize that people rely on this card for day to day living. We called and got to someone and the answer they giv us well just be patient !!! DO YOUR JOB !!!