Recently I took my son into the walmart salon.. that was my first mistake. My son is 15 and he is growing his hair out like alot of the boys are today the shaggy look. Well needless to say shaggy isn't what we got. It was more like the stylist Tammy place a bowl on his head and cut it. It was horrible. It took her 45 min to just cut the edges into the bowl shape. I was watching her while she was doing this because I could tell my son was not happy and it was taking to long for this haircut. As I was watching her she seem to be drifting off into space just combing his hair over and over again as though she was trying to figure out what to cut next. Finally I had enough and I ask for someone to help her with this haircut. OMG!!! I think they had taught one another how to cut hair. The second stylist name Shannae came over to assist ...lets just say that was her plan. She had no clue where to even begin she combed and played with his hair for at least 10 mins as though she was trying to master a great plan. Well enough is enough I told them they where done and I would not pay for such a horrible haircut I could of done this at home in 5 min. So we left and went to another salon down the street where I had told them what had just happened the lady there fixed my sons hair in 10 mins it looked wonderful. Why doesn't Smart Styles take a little more pride in there stylist. Train them a little more and work on customer service so I guess calling them a stylist really is the word I would use. More like losers.