I love WalMart. It is a 1-Stop Shopping experience with great values, good quality and "normally" good customer service in most retail locations that I have visited... and I have visited many dozens in various states throughout the Eastern Seaboard of America. However, the WalMart outlet located at Thomasville Road in Tallahassee Florida has GOT to be the WORST WalMart, and possibly the worst Retail Outlet of ANY store of ANY kind, in America! This ongoing problem of terribly poor customer service and outright hostility towards non-Black customers has been going on for YEARS... I have repeatedly brought this to the attention of management and they do NOTHING! I am convinced that they secretly encourage this behavior or it would not continue as it has for YEARS!

Let me tell you, I am a white male, retired Navy Chief and my wife is from Panama and is mixed race (part Panamanian Indian, part Spanish, part African heritage - meztizo or mixed) and she has experienced the same, as she appears to be a light skinned black woman or even Middle Eastern (Indian or Pakistani). But in fact she is from Panama. For years now, we have both experienced HORRIBLY hostile and prejudiced looks, words, and attitudes from this particular WalMart location, most particularly amongst black females that work in the check-outs. They are exclusively young (under 25 years of age) and have a horribly hostile attitude towards non-Black customers.

Example: This has happened repeatedly - A black couple or black person (male or female) will proceed my wife and I in the line. The check-out clerk (young black female) greets them nicely, talks to them nicely, checks them out... very professional and courteous. But then... as soon as they just even LOOK at me (a white male) the attitude IMMEDIATELY changes. You actually see their facial expression change from "friendly" to tight and hostile. You can see their eyes squint. Their voices change, the tonality becomes very rigid, they don't make eye contact, they do not talk, greet or act friendly, they don't say anything in fact, only robotically do their actions to get us out of their faces. Then, behind us, another black couple checks out and immediately, the checkout clerk becomes nice and friendly AGAIN. I can only conclude that THEY ARE PREJUDICED against us because I am a white male married to a mixed race woman because I never see them act this way towards people of their own BLACK race!

There are numerous examples of this that has happened to me and my wife here in Tallahassee over the years, but the crew at this particular WalMart is notorious. And, by the way, these clerks come and go but are replaced by MORE young, black females who are JUST AS PREJUDICED TOWARDS WHITES as the ones they replaced. I can only assume that after X number of complaints, the manager is FORCED to get rid of them but then, they hire more of the same!!!

Now, don't read me wrong. There are several VERY NICE black folks who work at this particular WalMart on Thomasville Rd in Tallahassee Florida who are an absolute JOY to be around. They are nice, they are friendly and I am happy to have them check me out... and I always greet them nicely w/ a friendly smile. But these others... there MUST be a better way for the manager of this particular WalMart to find nice, decent, respectful young people (or old people I don't care) who will treat me w/ respect and not as though I were George Wallace. Just because I am a white male does not entitle them to treat me with total and complete disrespect.

And of course, when I complain to the manager they (AND THEIR FRIENDS WHO ARE IN ON THIS TOGETHER AS A TEAM) always play the same game: They always, ALWAYS become suddenly OVERLY nice in front of their managers. You know: Have a NIIICE DAAAY, SIIIR!!! ... to make up for their previous sorry behavior. You know the game and I certainly do, after having been subjected to this crap repeatedly at this store for years!

It is another strange "coincidence" that there are VERY FEW WHITES who work at this particular store and even fewer WHITE MALES. The very few whites who do work here are FEMALES... very, very few white males work at this store. Why? Perhaps the BLACK MALE MANAGER just doesn't like WHITEY!!! Don't laugh... black prejudice exists and I have experienced it first hand.

Because I have to live and work in Tallahassee and I know what will happen to me if anyone finds out who I am complaining like this about blacks being prejudiced, I am forced to file this anonymously. But if anyone wants to communicate, email [email protected] and I will fill you in on the FACTS!

Yes, there are other WalMarts and other stores I can shop at but my point is this: I don't think that one should have to go to another store to get fair and respectful treatment in America just because you are of a particular color or race! Plus, this is MY neighborhood WalMart and I don't WANT to got elsewhere. I simply want to be treated respectfully as a customer, that is all.