I have taken my grand-daughter to have her pictures made, since she was 1 week old, 1 month old, and 2 months old. At each occassion, I have paid ahead and gotten the pkg. and the free 10x13 or the 11x16, and I have had the 25% off coupon as well. The package I buy each time has a CD with should cost 39.99. I have looked at my receipts and noticed that I have paid 49.99 twice, and not received my 25% off any of the times. Although my service has been surperb, this is a problem for me. I would like it rectified, and my monies refunded.
Please respond to this complaint. Thank you.
Sandra Bills
Wal-mart/Photo
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