Please! save yourself some trouble and hard earned money: DO NOT ORDER WALKFIT PRODUCTS.

When you place an order for the WalkFit product as advertised on TV for $19.95 it will be placed through an automated system which will tell you you'll be receiving some supplement pills (Joint Support Formula a $39.99 value). As it is automated you have no choice but to receive the pills along with the advertised product and when you get your invoice it will be for almost $50!!! Nothing close to what you expected. Why? Well when you place an order you "enroll" yourself in the Joint Support membership (the pills) for $39.90, plus tax $3.92, plus shipping $4.95 for a grand total of $48.77!!
The number for customer service listed on the invoice does not get you in contact with the company, fishy isn't it?? I actually read a previous complaint on this website in which the real customer service number was listed. When I finally spoke to a representative he could not explain why the $19.95 product is not an option on their automated ordering system. Instead he proceeded to explain that you "clearly get a letter stating that you must call to cancel your membership" if you don't want to be ripped off! How was I supposed to cancel a membership I wasn't aware of purchasing to avoid getting charged if the letter stating so arrived with the product? This is a total scam. Also when I asked to immediately cancel, the representative asked, "Well have you tried the pills?" As if these pills would magically make me forget that your company just tried to scam me.

A final warning!!! If you are going to return the product you must call them with a Delivery Confirmation # (aka tracking #) given to you by the parcel company you use. Also an authorization # must be put on the package. This number I got when I spoke with the WalkFit rep, who by the way freaked out when I told him about the money back guarantee on the website. He put me on hold at the mention of this guarantee so make sure you ask!!