I'm the type of guy who would buy something and if I don't like it I just put in the trash. But this time I just have too, because I was sooo pissed. I'm not pissed at the few dollars I wasted on "Walk Fit" but because this product is B.S. I was in Pain as if I had walked on rocks. I think it's doing the opposite of what it is supposed to do. Better just get some good inserts which was what I did If you want to align your bones ask a doctor, not buy cheap product to do a major repair.

They tell you $19.95 and $9.95 total then you look at your credit card and they stuck another $14.95 for some other special shipping, this is unscrupulous..and lying. I ordered these in good faith that the price would only be around $29.95, not $40.00...this is what happens when you think you can trust a company to be honest. I called and asked for my money to be posted back into my account and of course they said too late, your order has already been shipped and I just ordered them late last night.

I order the insoles, agree to pay 50 dollars, then on my email said I was going to be charge 70 dollars and my bank account was charge 97 dollars.

I called costumer service and they told me I order the extra insoles, which I did not.

I got mad and before opening my package I sent it back. The guy in the customer service told me that as long as the package was close I would get my shipping and handling too.

I only got refunded 70 dollars and now they are telling me that the rest was shipping and handling.

When I ask to talk to a manager, the lady called Jenifer told me he was in a meeting.. Lame excuse!!!

I want my money back, you said satisfaction guarantee and there is a lot of people very unhappy!!!

Ordered walk fit insoles for shoes from commercial on TV. The insoles arrived along with a free sample of Joint Support Formula and a lotion. I was properly charged $29.90 for the insoles which included a $9.95 charge for shipping. Just over a Month later I had another $44 charge to my account. When I checked my original package, there was a note tucked inside saying that because I had signed up for their preferred shipping Program, unless I canceled I would continue to receive a new supply of the Joint Formula every two months. I did not authorize any of this and have blocked them from my account. This is a scam Company full of hidden extras you need to be aware of.

I finally was able to order the shoe inserts I've been wanting for about 2 yrs now. I was only able to buy the basic product without the extras. I finished the ordering process and no amount was posted as to my balance. When I got the product, the extras were included and taken out of my account even tho I didn't authorize that. I am returning the extras but am keeping the basic product. I will keep you informed as to whether my accounted is credited the extra amount over what I authorized.
Thank you,
Lavonne Hill